Thomas West, MBB


Thomas West, MBB
I am passionate about helping organizations get better, by helping people be their best. My role as an ASQ Lean Six Sigma Master Black Belt is to coach and mentor others to become creative problem-solvers and passionate change agents. This can only be achieved by giving others the tools, skills, and mindset they need to make and lead change.


Enrolled in this course

Course Description

A3 Thinking is often used in Lean Six Sigma initiatives, and it can help organizations become more efficient, reduce costs, and improve quality.


The A3 Thinking process encourages structured problem-solving, continuous learning, and improving performance through short-term and long-term goal setting. It allows teams to break down problems into smaller, more manageable pieces, and to clearly identify root causes and appropriate solutions.


The A3 tool gets its name from its paper size, as the improvement approach seeks to solve a problem on a single sheet of paper. At the most basic level, A3 Thinking is a structured problem-solving approach that individuals or improvement teams can apply to help address operational and strategic challenging problems. When solving problems, the A3 helps to provide a framework that starts with clearly defining the problem, prioritizing solutions, and then testing the solutions to verify that the ideas and process changes result in improvement.


At an advanced level, the A3 can help to communicate the organization’s strategy and help departments and teams align to that objective. In addition to this, the A3 can be used as a project status report, a mentoring tool, and a format for sharing internal best practices.


Advanced A3 Learning Objectives

Course Content

Once you are enrolled in the course, the links below will become live links that will take you into the corresponding course content.

Start learning today! Get maximum flexibility to learn at your own pace.

  • Quizzes
Approx. 1 - 1.5 hours to complete

Suggested: Approximately 1 - 1.5 hours total and can be completed in on sitting or broken up into smaller modules

Intermediate Training

This is an intermediate course with numerous advanced tools and concepts.

Free downloadable resources

Includes tool templates and info graphics to download.

Full lifetime access

Learn at your own pace. Whenever, wherever you like. You are in control.

Certificate of completion

Digital certificate is available on download.