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LEAN SIX SIGMA
A practical introduction to Lean Six Sigma, waste, problem-solving, and the culture of continuous improvement.
LEAN SIX SIGMA
Develop the skills to participate effectively in improvement projects and apply core problem-solving tools.
CHANGE MANAGEMENT
Learn practical approaches for helping people and organizations move through change successfully.
OPERATIONAL EXCELLENCE
Understand how clear, repeatable standards support consistency, learning, and continuous improvement.
The strongest proof is not simply that people enrolled. It is that learners describe the training as practical, understandable, flexible, and useful in real work.
Learning designed for use in real work.
Concepts connected to workplace problems and opportunities.
Clear learning experiences that make improvement concepts accessible.
Skills and frameworks learners can carry back to their organizations.
A live selection of verified learner feedback, refreshed automatically as new testimonials are approved.
I recently completed the e-learning Design Thinking course from The Green Dot Group, and it has been a game-changer in how I approach problem-solving and innovation. The course was expertly structured, providing clear and actionable insights into each phase of the Design Thinking process—from empathizing with users to prototyping and testing solutions. What I appreciated most was the interactive elements and real-world examples that made the content not only engaging but immediately applicable. The Green Dot Group team has done an excellent job of breaking down complex concepts into digestible lessons, and I walked away with a toolkit that I… Read more “Transforming Problem-Solving with The Green Dot Group’s Design Thinking Course”
I thought the interactive portion was a good way to keep people engaged in training. I also thought the videos were helpful for putting together the information.
This was very informative and all the videos helped as well.
The Yellow Belt training has been a wonderful learning opportunity. I love project work and having tools that really assist in laying out the project is so helpfully. The Mentor calls are incredibly beneficial and offer an opportunity to ask questions and to see and hear what the other teams are doing.
A good course to get your feet wet with Lean Six Sigma concepts, identifying different types of waste, and the various improvement cycles used by Six Sigma like DMAIC, PDCA, and more.
I see how this can create a more efficient and free-flowing work environment in order to promote success and meet goals.
Short course that helps launch a beginning meeting facilitator or serves as reminder for the seasoned professional. I even found a new tool that I’m excited to try!
The process of yellow belt training has changed the way that I approach issues. It has helped me reframe my processes from a “do it now, get it done” process to utilizing the processes laid out in this course. It has also helped me better communicate with my staff and our customers.
I’m happy to have participated in this course. Easy to understand instruction and valuable training.
I find this information very helpful and I look forward to using it to address issues in our agency in the future.
The Yellow Belt Training was very informative and easy to navigate. I liked the different means of assessment used throughout the course to check understanding.
Even though I currently have Green Belt experience, I was able to pick up useful tools and other ways of thinking through this course. Thanks!
Very thorough insight on project sponsorship and project management
I recently completed the 5S Online Course and found it to be an excellent resource for both beginners and experienced practitioners. The course is well-structured, covering all five phases of 5S with clear explanations. This course offers great value and is highly recommended for anyone looking to implement or enhance 5S practices in their organization.
GreenDot’s Managing for Daily Improvement Training module is a must for all leaders, from the front lines to executive levels. In order to achieve a true culture of continuous improvement, you have to have an engaged workforce. The methodology GreenDot is teaching in Managing for Daily Improvement will help you create that engagement if taken seriously. Engaged people are happy people Happy people are productive people Happy people tend not to leave your company !
The concepts in this training were easy to follow and understand.
Well outlined process for continuous improvement and setting the way in which you start to think about reducing waste and delivering more value.
I appreciated all of the graphics to explain the concepts step-by-step. Along with “jargon” for concepts, each topic was explained step-by-step in understandable layman’s terms.
Valuable information learned that will be utilized both professionally and personally. Great content and easy to follow course.
There were a lot of “ah-ha” moments in this course. Things that were so simple that can be applied to my daily work right away. Thanks!
Some training leaves you with a binder and a feeling of overwhelm. This one left me thinking, “I can actually do this.” The Standard Work course found that rare sweet spot between satisfying the improvement nerd and understanding the human side of leadership. I love that they teach that it’s not just about processes but the people inside them. No unnecessary complexity. No fluff. Just easy to understand tools and concepts you can take back to your team immediately. If you lead people every day, this is absolutely worth your time. Highly recommend!

Love all the tool templates. Easy to understand content. Thank you!
This 5S training provides specific steps to organize workspaces. It also could be used at home!
This training was very informative and great knowledge to add to my bank!
Truly enjoyed the interactive learning process of understanding the lean six sigma process!
The course material was interesting, informative, and easy to follow. My only feedback is that the formatting of the website frequently displayed with text overlaying images and videos.
I enjoyed learning how to approach addressing problems that create waste. I am big fan of efficiency, so I am a big fan of Lean Sigma Six.
Participating in the Green Belt program has truly transformed my approach to problem-solving and team collaboration. The insights I gained into facilitating Rapid Improvement Events will be invaluable as I lead future initiatives. I now feel equipped to engage cross-functional teams effectively, drive meaningful change, and cultivate a culture of continuous improvement within our organization. With the hands-on experience and practical tools I received, I’m excited to implement successful RIEs that will deliver impressive results in the future.
So far, I have really enjoyed the prereq training. This training has increased my excitement for the upcoming course as I feel that I have already gained new knowledge on items that I would like to implement in my meeting routines.
The white belt handbook helps you lean into change and come out the other side as a problem solver.
I enjoyed taking the course as it was straight forward and fun to complete.
Thank you for making Lean Six Sigma so accessible! I now feel confident using these tools to enhance our organization and streamline my own processes and workflows.

Good flow to the course. Parking Lot and WWW are crucial to successful meetings. A meeting with no action items is usually pointless and a waste of time.
Well laid out, easy to understand. Good graphics to help with comprehension
Against all odds, a team of one made it! Sometimes, a true challenge turns into a valuable learning experience and a worthy contribution to your organization. Thank you Green Dot Group!
Participating in the Green Dot White Belt Training has strengthened my awareness, responsibility, and commitment to creating a safer, more accountable system of care within Turning Point System of Care. This training has provided me with a deeper understanding of the power of proactive engagement and the importance of recognizing both immediate risks and systemic gaps that may contribute to harm or inefficiency. As a Discharge Coordination Navigator, I regularly interact with internal teams and external partners, which places me in a unique position to identify voids within our current processes. Through this training, I have become more intentional in… Read more “Participating in the Green Dot”
I found this course overview very helpful in defining the path to take for problem solving and project management. I was able to pull various charts and information sheets to save and utilize for upcoming projects and problem solving in my practice.
I am grateful to have been able to go through this course. These tools have been extremely beneficial and helped our team really take a deeper look at the issue and possible solutions. I look forward to using these tools with future projects.
This was an informative way of keeping clients and internal employees in mind while change takes effect.
I enjoyed this course along with several others. While going through this course I kept thinking “in what way at my current job could this be implemented”. Would be great to walk through something like this in person while learning or after learning the course.
Great course. Very helpful. Website was having error issues and was crashing though (so that is only reason why didn’t give 5 star). So, if there was to be improvement, I’d recommend that. Otherwise enjoying the content!
Creating change can feel daunting, green dot makes it feel possible.
I am learning a lot during this training. The modules are well organized and offer multiple media sources to facilitate learning. I am new to process improvement and this course was effective and easy to understand!
This short introduction provides a clear picture of what continuous improvement is and why it is important. More organizations should take notice and practice this! As intended, it is an entry level to provide an introduction, common terminology, types of waste, and approaches to problem identification and how to experiment with solutions.
I enjoyed my time reading and watching the videos as I prepare for my next steps.
Green Dot has been a key success to our company’s growth. We were a newly acquired clinic by Jane Pauley back in March and with their support and guidance, our transition from one health care organization to another was as close to seamless as it gets. This course has been an amazing review of the concepts I am currently working through to obtain my Bachelor’s degree in Business Healthcare Management.
This has been a very easy to understand training course.
Well talk about information overload. I do mean that in a good way. Going through this training made me change my way of thinking. Im constantly looking for ways to improve things and this definitely made me change my prospective in how I do so. Everything has a process thats for sure. Thanks for this and the opportunity.
The course is great! The information is easily digestible and explained very well.
I learned a lot about structuring the work we do for maximum internal and external customer benefit. I’m excited to pitch some ideas and get in a continuous improvement mindset. Tom, Carol, and Mark were a wealth of information.
Yellow Belt training has better equipped me to become a stronger leader.
Helpful and will lead to better flow in the workplace
I believe my favorite part is learning about processes that help reduce waste and how ways to improve processes in our organization.
Very good course learned about the 5S things that I probably would not have thought about without this course
the Leader Standard Work course, and it’s excellent—definitely a 5-star course! This is the most in-depth content I’ve seen on the topic, providing a comprehensive and practical guide for leaders looking to implement structured daily practices. The pledge to commit to Leader Standard Work is a standout feature, reinforcing accountability and making the content actionable. The real-world examples are also incredibly valuable, offering clear insights into what effective Leader Standard Work looks like in practice. Overall, it’s a well-structured, insightful, and practical course that sets a high standard for Leader Standard Work training.
Completing the Six Sigma White Belt certification was a valuable learning experience. The course provided a clear introduction to process improvement concepts, problem-solving techniques, and the importance of reducing waste and improving efficiency.
A great course where I learned about A3 problem solving and waste classification.
I had been exposed to some Design Thinking pieces over time as an improvement nerd but never took the time to fully equip myself for facilitating Design Thinking. The Green Dot Design Thinking Foundations was 90% new insights for me and connected the tools and tactics I was familiar with in the context of the larger strategy. The downloadable tools and templates are icing on the cake and will be useful when using elements or the complete process. Most importantly, I now have the understanding of when and how to use the tools and templates! I recommend this course for… Read more “Ready to Apply Desing Thinking”

This training has been very helpful for creating a structure in looking at processes within our workplace for improvement and problem solving that allows for all parties to be considered and respected.
I think it’s a great way to help individuals and groups understand the basics of self-evaluation and improvement
Katherine Bosma led us through and supported our Yellow Belt Certification/project. She was very thorough and thought-provoking. I feel as though the tools provided were useful in my everyday setting and look forward to applying them moving forward.
I really appreciated this experience! The bite sized steps and regular meetings helped keep us accountable to progress. I feel confident continuing to implement our learnings outside of this initial project and am excited to see how our colleagues continue to leverage this experience. Katherine was an excellent teacher and resource!
Green Dot provides an efficient and effective way to receive white belt training and certification regarding lean six sigma!
Previously, my place of empolyment supported the educational program on Lean Six Sigma. I have obtained a yellow belt but no longer had the hard copies of these documents. I naturally think about improving processes, projects, etc. but having this refresher course was beneficial to remind me of the tools and resources that are available to me. Thank you!
Great course! This prepared me to begin my Yellow Belt journey.
I thought this was a clear well rounded training to explore waste and ways in which to make a difference in the work place!
Easy to navigate, great training for improvements and communication throughout
Was educated on the potential wastes that can decrease the efficiency of a business. This will help increase my leadership skills by increasing the productivity of the therapists.
Good UI and easy to follow educational content
Great information provided very succinctly!
The course provided a number of helpful tools to think about when considering a change management project. There are many obstacles to change and the structures laid out in this course help to provide a solid roadmap of things to address, plan for and watch out for when implementing a project.
I thought the training was a great mix between videos, infographics, and text. It was very clear and precise as a reader and I really appreciated all the knowledge gained in this training.
The 5S process is so simple that I cant believe that I have been missing this in my digital world.
This course has helped me excel and become talented in a few different areas in the world of Lean 6 Sigma. Most specifically SMART goal statements. An example is that I have lots of projects and big goals that I have had and are currently working on. Understanding the ins and outs of smart goals has made me a great leader. Being able to complete these projects more efficiently by not wasting time on unneeded parts of the projects has been a very valuable skill.
Looking forward to seeing real world application of these tools during in person training this week
Great course! Loved the flashcards feature.
Green Dot has always been a resource to me throughout my career.
Easy to Navigate once in but hard to get open in the beginning
The Yellow belt process is one that when applied is value additive to any company, but even beyond that, everyday life. To be able to simplify and add value is an amazing thing to strive for.
This training provided a clear, actionable framework that goes beyond theory. I now have the tools to standardize our instruction, improve our processes, and build stronger relationships within my team. It’s exactly what we needed to drive better results.
The course helped emphasize the importance of effective solution design. I found this course to be particularly helpful in structuring the thought process around how to create a solution that meets customers needs. In some cases, it can be easy to rush through the solution phase, and I think that the focus on factors that should be considered prior to selecting and implementing an appropriate solution were beneficial.
I enjoy your learning format. Videos mixed with illustrations and text work well.
my introduction to these yellow belt and green classes are very educational and interesting plus beneficial for future use. The tools provided are a great source of information to implement in every situation work and maybe home life.
The mix of reading and videos and interactive exercises is a great way to present this material in an online course. It helped me stay engaged. The sections are nice sized so it makes it easy to work a little, step away, and come right back to continue the course.
Lines everything out clearly and effectively. Explains the key concepts with great visuals!
Great course that gives a great baseline overview of LSS
This course was insightful. I learned new acronyms and different terms for improvement. The course materials were simple and easy to understand. Overall it was truly a good educational experience.
I think the course was helpful. Some of the material is a little bit repetitive, but overall I learned a lot.
A very compact and easy to follow course. Looking forward to going deeper into the Lean Six Sigma processes.
A great leadership training. I will use the information within my team.
This was valuable information and I plan on utilizing all of the worksheets to help me solve an issue of current workflow from the start to the finish of an appointment.
I would have liked to have all the info graphics and powerpoint slides in one download instead of having multiple downloads with someones only one slide. Also, the yellow belt handbook was not available at the end.
I just went through this training and immediately applied it to an interview question this week! They search committee was impressed and expressed interest in learning more. I believe it helped me to land the second-round interview! Thanks, Green Dot!
I enjoyed learning about the waste acronym and how the Six Sigma belts are representation of growth and the beauty in the process of growing. The White Belt training was informative and to be honest I was a little hesitant because I am a hands on learner , but this was interesting.

Everything has been amazing so far. the people are great and the materials are steak sauce, A1
I truly enjoyed this Yellow Belt course. The Green Dot platform is easy to use and kept me engaged between the curriculum, videos, attachments, quizzes, and drag-n-drop style questions.
Sponsor training was very informative and helped gain perspective on project management, how to help the team to shift direction if needed, and follow a clear roadmap to achieve goals for improvement.
This was insightful and I made several relatable connections to the LEAN daily improvement class that I took a couple of years ago! Thank you!
This program provided a basis for understanding quality improvement. I appreciate the variety of resources to cater to different learning styles.
Thanks Tom for the enlightenment of this incredible resource! WoW
This might be my favorite course so far! I felt like the layout helped me fully internalize which tools go where during an RIE and I was able to put all of the pieces we’ve been learning together.
The course was straightforward and offered multiple tools and frameworks I can easily apply in my work.
The training was easy to follow and provided great tools for helping with quality improvement processes!
The Lean Six Sigma Yellow Belt Training was amazing. It was so helpful and will provide many benefits to how I do my job, but also to how our company works. This course provides many useful tools and makes it very experiential, so that the lessons learned can be applied easily in the future.
The class was amazing. It help me see process improvements in a different aspect
The 5S strategy was very interesting and I definitely can see value in adopting this Model. I can also use the steps at home to better organize and unclutter all areas.
I found the training to be extremely beneficial and easy to understand. The templates are what provide the most value. One delta I have is to provide completed examples for some of the templates. For example, when learning about the A3, it would be invaluable to see a completed version to gain better understanding of the expected presentation form and guidance on how to communicate Boxes 1 & 2 especially. Without it your flailing to understand how to best present the information. I understand that different tools can be used but seeing a completed example would help to gain a… Read more “I found the training beneficial”
This training is very informative and a great introduction into the Belt series Training. I learned so much in terms of the type of processes needed to help an organization run at its most effective.
As I completed the final module and reflected, I realized that this course reminded me of tools and approaches to problems that add empathy and creativity to my process improvement background and approaches. This therefore will increase my toolbox when working with different people and initiatives at my organization. Having both an online e-learning ability and then an in person learning/application, truly allows for an all-encompassing learning experience.
I can appreciate the new perspectives that Green Dot Consulting Group have suggested to better our organization.
Very knowledgeable and great for teaching me how to improve my own processes in and out of work as well.
There is a lot of information to take in. The course is very informative.
I love how the process and concepts were represented visually with graphics and worksheets. There were multiple examples of each part of the process including the definition and real-world examples of the steps.
This is a great course to learn about effective ways to cut waste and add more value to workplace proccess.
This course has taught me much about change management and I look forward to implementing some of these 5S ideas in the workplace.
Very similar to the training I got through school, but definitely presented in a way that is easier to understand. Learned that a semester-long course could pretty much be summed up in this 1 hour course
The material presented is very appropriate and well explained.
I am glad I had the opportunity to have learned about 5S. I feel that it will impact me positively in the workplace.
Straight forward and easy to understand approach to problem solving; Practical and consistent
This is a great intro to Lean Six Sigma Yellow Belt Training! Highly recommended
This is a great course for anyone looking to improve their skills in meeting management. Very detailed and straight to the point.
The entire training was wonderful, well described, theoretically related to actual experiences I learned alot about six sigma and PI index and how to become an effective leader
This course provided a thorough explanation of the 5S process for improving physical and digital workplaces. The information was presented in a way that was easy to understand paired with examples of application and use. I look forward to finding ways to implement in my department workflow.
I’ve done a few yellow belt trainings at other companies and this one included much more relevant examples than others. Thanks!
I enjoy the variation in the delivery method throughout the training.
I’m eager to apply the resources and tools provided to see what efficiencies I can gain.
Very informative and comprehensive course to finding and limiting waste. I found myself saving every attachment through the course to use later on.
I thought the course was informational and helpful for the first step of learning Six Simga training.
I have learned how to solve cause and effect problems in the work place!
Thorough and exhaustive. Some quizzes can feel a bit esoteric, but all in all knowledge worth having.
Quick basic easy to follow overview
I’m thankful for the education and growth that I’ve been able to obtain from Green Dot Academy!
Easy to understand, the videos are also helpful, and I enjoy the ideas being presented
With so many different types of data for our organization, I loved how there are a lot of options on what type of charts and different ways to measure. Understanding our data will be very interesting, also interesting for our team to see.
I appreciate that I am able to take this right away and implement it with the handouts and tools to be successful in advocating for change. Thank you, Green Dot!
Lots of useful content, but a lot to absorb; Think this works best when you have a project in mind to apply the principles to in your head as you review the entire process.
I love the way this makes you deep dive into the problem to truly improve the current state.
A very thorough and concise course to introduce Six Sigma
The standard work course is extremely useful in training the student how to observe, document, and standardize work processes. It delivers the building blocks of continuous process improvement.
This tremendous entry-level course laid out what future curriculum may include. 10/10 would recommend it!
This course reinforced key concepts of leadership that I already valued and provided great reminders and tangible tools to improve my leadership strategies.
punctual information, interesting statist vocabulary and definition and graphics to represent the data and easy interpretation. very important to collection, demonstration e interpretation of results of data and important tools to discovery and resolve issues.
This course was very easy to follow and quickly identifies entry level Six Sigma concepts. This course builds great foundation to build upon as someone progresses through the belts!
Broken down into segments that are easy to learn. I feel like this was a really good introduction to lean six sigma.
A great, easy-to-understand explanation of Six Sigma White Belt.
Course was very thorough and easy to follow.
This truly transformed my approach to problem-solving and encourages creativity and innovation. I like the empathy customer-focused approach, all while thinking outside the box. The downloadable templates and examples are so helpful – it helped me grasp the core principles of empathy, ideation and prototyping.
I have previously taken a yellow belt Lean Six Sigma course but it has been roughly ten years ago and I no longer had the materials to guide me. This course was wonderful at freely sharing easy to understand resources and education on Six Sigma.
Lean Six Sigma was very informative and had materials that gave explanations in different formats and templates!
I wish I had this training at a previous employer.
Useful teaching on basics of Lean Six Sigma.
Great course, easy to follow and fit into my schedule. Learned a great deal.
I wasn’t sure if I’d find value from a framework that started in a factory in my variable digital job, but I was pleasantly surprised to learn some new principles that will be super helpful in the teams I lead and the conversations I have with leadership. The course is laid out in an easily digestible format that I was able to work into my free windows at work without losing track or feeling like I had to commit huge blocks of time.
I am extremely grateful for everything I have been able to learn through these training sessions. The information provided will help me to continue improving the production and performance of my department.
I think this was very thorough. I loved the written explanation with supplemental information.
I love the train-at-your-pace setup in addition to the written and video coursework.
This course was amazing. It is an in-depth course that teaches sponsors what they need to know, do, look for and ask to help ensure project success.
The Green Dot training was very informative in regards to how we tackle systems in our organization. We had a lot of interaction with our instructor that made the projects seem achievable, and we were able to complete some much needed improvements in our organization.
Easy and digestible learning that could be picked up and put down as time allowed
This was pretty good! really liked the different brainstorming lessons, not a big fan of the focus on history mainly because I think Henry Ford was a prick.
I got this certification through one of my academic courses and know it will be very useful to have this knowledge and apply it in the medical field.
I believe that there is ample information provided by the trainings of green dot that will make leadership easier to understand and present. The trainings are insightful and make understanding easier.
Good course, great way to teach these concepts
Tom and the Green Dot team are amazing. They worked with our team to do yellow belt training as well as facilitated multiple change management and process improvement sessions. They are thoughtful, wise and forced us all to think differently. They are and will be a long-term part of our continued growth and improvement teams!

The course was very helpful in providing excellent tools for reviewing problematic processes and coming up with an approach for process improvement. The language was easy to understand and key concepts were very relatable. Feels like some of the content could have been condensed which may have helped retention a bit but overall very good information.
I enjoyed Thomas West as my Green Belt trainer. He cares about his students and go beyond in expectations. I highly recommend Tom.
I enjoyed learning the basics on the Lean Six Sigma and will implement this knowledge in my future practice
Excellent. To the point. Well organized. Interactive exercise and case studies used relevant, real world, examples. Time and money well spent for anyone learning about the most powerful meta-skill program ever developed, TWI. These programs could be offered to develop meta skills in high school to the entire electorate! Embeds civility of discourse and building trusting relationships (JR), sharing and summarizing key facts with others (JI), and improving understanding by systemic questioning of truth (JM) in a pragmatic way. If most Americans could all do that, we would truly be a shining city on the hill. Nah, too simple to… Read more “TWI – Total Workforce Integration”
Throughout my yellow belt training I found that many of the tools were familiar due to using them in past project, yet a full understand of each tool or the big picture was never developed. Due to my training with the Green Dot Group, I now understand how each tools connects to eliminating waste in our processes and creating value with each project.
This course was outlined perfectly. Even though it was online, the visuals provided were a great example.
This intro laid a great foundation for continued learning. It was laid out in a way that was easy to follow and still felt very complete.
It is rare that you find a program as comprehensive as this one regarding ways to improve your workplace, as well as provide better quality care for the customer/ patient. I anticipate using the yellow belt training to find ways in which I can improve my personal therapeutic practice and plan in terms of becoming a manager for my clinic. Overall, wonderful experience with this program
These courses were engaging and educational to implement on a daily basis.
Nice format to be able to tackle on your own time. Well done short vingette videos, written material on the website, and downloads.
I enjoyed the 5S training. As someone in leadership and someone who runs a 5 family household, this training is applicable in many settings. I’m actually looking forward to applying this concept as I reorganize both my office and my home.
I look forward to becoming a Yellow Belt in the Green Dot program to help my company reach goals that so many of us have for the love of our patients.

I like the concept, I wish there were real life examples and short problems to implement out learning.
Well structure and easy to follow. Course contained all relevant information.
I feel the training broke down all the aspects of TWI well. It speaks to the multiple sides of training. It is not just showing someone how to do something. Improvement and relations have to be a part of training for success.
A well thought out guide through the concepts Six Sigma Yellow Belt covers
I appreciate having a formal treatment of this topic. It should really help any organization to align on established best practices and use a common language. I’m looking forward to improving how we improve.
Our experience with Tom and The Green Dot Consulting Group has been nothing short of amazing. This training course is a great preview for our first time participating in our own design thinking session!
I have enjoyed learning about Lean Six Sigma and how to obtain my Yellow Belt. Excited to continue on.
Training material was easy to follow. The information covered can be used in my day to day life both professionally and personally.
I really enjoyed this course! The content and delivery are great, but it also reminded me about the importance of the voice of the customer. How many times do we make assumptions about what solutions our customers want without seeking more information about their experiences and what they need? This course breaks it all down- the why, who, what, and how. You’ll see lots of pro tips related to assembling a team, best practices for each step in the process, and pitfalls to avoid. Descriptions and examples of how to use the tools, as well as downloadable templates help participants… Read more “Looking for a way to include the voice of the customer in your next project? This Design Thinking course has everything you need!”

I really enjoyed the Meeting Management Fundamentals. I got a lot out of it.
I really liked the course and how each training section would roll right into the next. In my opinion, this made it easier to digest. I also really enjoyed the fact that there is downloadable content to be used as a resource when needed in the future.
Tom and I have crossed paths in our professional careers many times over the years, but this last year marks a first for us. I brought in him to help a client address Category Six of the Baldrige Framework related to process improvement. He partnered with my client, taught Lean and graduated over ten teams as a Yellow Belt cohort group with tangible and measurable results. This feat was celebrated this last week by the client organization with presentations by each team to senior leadership, Tom and myself. Any consultant knows it is a risk to bring in another consultant… Read more “Great collaborator”

The White Belt Certification was very helpful to begin thinking about how to become an agent for change and process improvement within a company or organization.
I appreciate the layout of the material. It is easy to follow and the graphics help. More often than not the actual website would not fully load information or all the graphics. It made it a little difficult. The teachers were very thorough and always there for support.
Just starting training and I am already planing out ways to utilize the beginning processes I have learned so far! Much more to come!
Organizational change is challenging, but when you are able to get team members to agree on a common set of principles to drive change, while thinking systemically about how change impacts the org as a whole, the process gets easier. Grateful our team is taking on this collective learning. We are already seeing the payoff.
The course is well structured. The combination of words, graphics and video helped me understand the concept and kept me interested.
As someone who is in a TON of meetings, I’m hoping everyone on my team will adopt these practices so that our time is used more efficiently.

Completing the Lean Six Sigma White Belt helped me identify waste and inefficiencies in our department. Within weeks, I implemented a small change that reduced rework by 10%. It’s amazing how powerful these foundational tools can be.

This course was a great overview of what 6 Sigma hast to offer to business professionals, and the customers they service.
Liked learning from the course, and enjoyed the conversation with the expert afterwards.
Great systematic approach to make change and improve processes.
The training is broken down into understandable text and visual representation of ideas. I appreciate the video explanations paired throughout and downloadable templates for future application.
All of the courses have been great. They have all provided lots of great information and tools to use in the workplace. Also, each class has been interactive and fun.
Mr. West spearheaded quality improvement training for our leadership team and members of our quality council. The focus of the training was to help our leaders and caregivers evaluate and improve organizational processes to create a world-class patient experience, increase process reliability, and enhance workforce satisfaction. Learners enrolled in the course discovered new ways to approach problem-solving and the mindset to make and lead change. The partnership was a success, with learners commencing from the 2021 cohort. To assist in our relentless pursuit of excellence, Mr. West will facilitate a second cohort Yellow Belt Training to evaluate, prioritize, and execute… Read more “Spearheaded Quality Improvement Program”

I’ve learned a lot from the Green Dot Group. Applying what I’ve learned in their course will make me a more valuable team member.
I appreciated the clear structure of this course and the progress bar on the left. It made it easy to plan to complete the course in the flow of my day and make sure I had adequate time to really absorb the material.
I think this lesson was laid out the best for E learning. I got a lot out of make my own problem statement. Good practice for the future.
I felt the course was very informative, and gave a different viewpoint when conducting my daily tasks to see where we can approve as a department. I’m thankful to the organization for providing me this opportunity.
Great tips and information about change management. Found the change management tools section especially interesting.
The A3 was key! This is now my go to tool for problem solving!
The intensive Design Thinking sprint was fantastic! Tom was great at walking us through the steps and educating the Dana-Farber team about design thinking. It was also meaningful to work together towards the common goal of better educating and distributing Dana-Farber resources to patients.
Mr. Thomas West is one of the top professionals in Six Sigma/Lean worldwide. He led me through some Black Belt projects and he was my mentor during my preparation for MBB. He has a wide knowledge and experience in several areas of Six Sigma (PESTEL, SWOT, Strategic Deployment Goals, Business Systems and Process Management, Lean, DMAIC, ….). He is one of the best Six Sigma/Lean consultants/trainers who can guide and support professionals for all the levels of Six Sigma.

I continue to enjoy and love learning the processes of what it takes to start and carry out a project.
The course was a great high level on project management process and the use of continuous improvement tools.
This course was very helpful in learning more about how an organization can be efficient!
Excellent, and unironically clear and concise training. 10/10!
This has been a very informative class!
This course has been an essential portion of my knowledge of Lean Six Sigma. I look forward to using this newly learned ideas in the workplace.
I enjoyed learning about the 5s’s and look forward to creating a streamlined process for workflows that I currently use.
Great information provided in a broken down, easy to understand system.
I really enjoyed the layout of this course. I feel more confident going into our green belt training with a deeper understanding of concepts discusses in the yellow belt process. I also enjoyed the connections made to other methodologies that I’ve seen throughout my career. Thanks!
Tom’s teaching is very hopeful. The detail in which he explains the concepts really make sure that they are driven home. Combine that with quizzes and practical examples and the concepts really start to sit in.
The course is easy to follow and user friendly with lots of valuable information. Providing videos to supplement the text was helpful.
I appreciate that the course material was presented in a way that could meet the needs of multiple learning styles. For me, reading the material and then backing it up with the videos really was beneficial.
Enjoyed this introduction to Lean Six Sigma. Looking forward to learning more.
Green Belt Data Analytics Training gave me practical tools to turn raw data into clear insights. Each module helped me see improvement opportunities and make impactful changes
I have enjoyed learning new ways to address ways to improve my teams workflows. It is not all technical information, there are also get activities you can do with your team that speak for themselves on why taking steps to improve workflow is effective.
A great tool to help bring your workplace into a harmonious flow. Great overview to start the process of learning how to create a more effective workplace for both yourself and your workplace.
In my opinion this is the tool I will use the most, very straight forward and easy to read. My team will find this very useful.
Thank you for the steps you have provided to help me grow as a leader! Leadership presents difficulties daily and every opportunity to learn is a gift. I’m thankful for this experience.
Fantastic coaching and mentoring from the Green Dot Group in guiding my whole team through the Yellow Belt training. We have walked away from this experience with a shared methodology for problem solving. Five Stars!
I have really enjoyed this training so far. I love how the material is easy to read and understand.
I’ve learned useful language and tools to better communicate and structure the changes I want to see in my workplace. Highly Recommend!
It put things in a different perspective when it comes to what can make the job more efficient. I was able to identify different types of waste, throughout the job, that I didnt realize were waste. Then gives the tools to make the process better.
Green Dot has been informative and easy to understand throughout my training.
I was able to learn a lot of new skills to eliminate waste. I appreciate learning the history behind the whole problem solving ideas people of created. I know that I am still learning all of this information and still computing. I look forward to being able to think outside of the box with this new information to create better work flow. Thank You!
This was a wonderful way to review the basics of Six Sigma.
This introduction to Change Management has been very information. I look forward to putting the various Change Management tools of good use and reaping the fruitage that successful change management can bring to our organization.

I have really enjoyed learning a better way to make improvements to our office and procedures.
Looking forward to using new skills to make positive changes at my organization.
Thanks so much for such a helpful course. I enjoyed the content and implementing what we learned into our real-life work settings. These topics are not something we learn in school so I’m grateful that my workplace offered this important training. I look forward to using what I learned and making it stick to more aspects of my job!
It exposed some weaknesses in our system that prior to this course I would not have thought of changing. Specific examples that I feel need focused on is computer organization, sorting unneeded items, and labeling drawers for easy access.
Great course with lots of helpful resources and actionable suggestions. Found that the platform displayed content a bit wonky at some points but overall a super easy and optimized experience.
I think this is very well structured and easy to understand. The documentation adds to the knowledge very well.
Enjoyed learning about meeting management
I can now contribute to my organizations change management journey.
The format of the training was very user-friendly and interactive. Concepts were easy to understand and could be easily applied to real-word problems.
Great job delineating between the difference of white vs yellow belt. Loved the depth it went into on waste, A3, and 5S components!
I found that the materials to support White Belt education were provided in bite size digestible increments. Delivering content in multiple formats, written, audio, and video was helpful to reinforce ideas and ingrain learning. Thank you for making this learning accessible.
This training has been very beneficial and I am happy to know I will be able to take this information with me to any problems I may face in my career future.
Felt it was a good framework to have people understand a common ground in terms of their expectation and what is appropriate to meet the needs of the client.
Greetings, Masters of Greenbelt! I’m incredibly energized by the data-driven frameworks and optimization strategies you’ve armed me with—I feel like I’ve just unlocked a new skill tree in management. I’ve recently been assigned Jamie’s department alongside my own, and I now feel like a multi-classed character balancing dual departments. Currently, “free time” feels like a rare spawn, but with a complete party of stellar staffing and a dependable Team Lead, I’m confident that our guild (my team) can achieve a high success rate on every quest. Thank you for sharing these resources—it feels like upgrading from leather armor to mithril.… Read more “Everyone – Everyday”
I liked that the videos were short and that the text following them reinforced key concepts. The repetition helped the ideas stick.
Very informative information provided in a format you can learn through modules and videos! The acronyms for waste are very helpful.
This training was very eye-opening in terms of making processes, and more specifically, changes more efficiently. I’m glad we had the opportunity to learn how to reduce waste and map out projects in a efficient manner.
I highly recommend this course to anyone looking to get started with Six Sigma or simply gain a deeper understanding of process management. It’s an excellent first step toward mastering the skills that drive organizational success
At the 2024 HSPI Conference in Atlanta, I participated in the design thinking workshop that provided me with enlightening and transformative knowledge. Tom West was a very engaging facilitator who gave the participants a collaborative and creative thinking atmosphere. The workshop not only provided valuable tools, handouts, examples, and techniques for problem-solving but also instilled a deeper understanding of empathy-driven design. Through hands-on templates and Tom’s hair-cutting case study with him and his boys, I gained invaluable insights into user-centric approaches that have since revolutionized my thinking on human-centered design thinking to innovation. Tom’s expertise and passion for design thinking… Read more “That Human Centered Design Spark for Igniting Business Brilliance”

Everything was easy to go through, I liked that it gave both printed and video options.
I am looking forward to using this training in my organization to improve our customer support.
The 5s are a tool that can be applied to almost any aspect of your life you want to see an improvement in.
I believe this training is valuable and relevant in many environments, both work and outside work.
I am currently finishing up my last few classes through WGU for my BHA. This has been a really nice refresher for things I have previously worked through in school and the material is easy to navigate through. I was surprised at how much of the material actually stuck with me. Green Dot is truly an amazing company!
I worked with Tom West and Green Dot at Hill Physicians in San Ramon, CA. We were in the process of revamping our informatics support model. This involved a refocus from pure education of providers and staff to one of change management. Tom was able to see my vision and tailored a plan to implement a Lean/ Six Sigma training and adoption plan for staff. Employees were trained and certified as yellow belts and we set up a program of mentorship with the goal of growing them into green and black belts. The projects that the new yellow belts were… Read more “Tailored training plan”

Great course! The content was clear, practical, and easy to follow. I also appreciated the downloadable tools! Very helpful!
I was not sure I’d like this course, but I’m glad I took it. I found ways to apply these tools in my day-to-day life! For example, understanding why the laundry keeps piling up and what is the best way to tackle the problem. It has also got me thinking about where and how much waste is embedded in my projects. DOWNTIME gives the waste a name and helps me identify it!
We had the opportunity to complete this in one of my classes. It will be very beneficial to have this knowledge when going out into the workforce.
This course and all of the tools are really helpful and will be utilized as I work on future improvement projects.

Simple, concise, easy to understand.
Over all a very interesting and informative program. Adding more voice overs and matching activities would improve my learning.
Green Dot has been very informative and helpful with the courses I have taken so far. I look forward to learning more.
Against all odds, a team of one made it! Sometimes, a true challenge turns into a valuable learning experience and a worthy contribution to your organization. Thank you Green Dot Group!
I really enjoyed the Design Thinking Foundations course! The valuable examples, downloadable templates, and interactive sessions equipped me for creative problem solving. Highly recommend this course to anyone interested in understanding and improving the problem through the eyes of the customer.
The content delivery supports various types of learning. I enjoyed applying the information by matching real-life examples to the terms.
helpful process that can be applied to many aspects of life
I really enjoyed the Design Thinking training, both because of the content and because of the ease of use that Green Dot provided. I was able to take notes right on the same page, I could favorite my favorite lessons (interpreted: I wasn’t creating a notebook to copy content or taking photos to remember recommendations), I could print all of the resources to create my own manual, and the videos summarized but also provided life to the content I read on the page. Really enjoyable and the only thing I can think of that would be beneficial is putting together… Read more “A Training that Anticipated my Learning Needs”
I always enjoy education/training provided by Green Dot. They make it intersting, fun, and keeps you engaged.
Absolutely loved the deliverables + educational downloads from the course. Helps me to better understand how to incorporate continuous improvement into my organization’s structure.
I did like the training. It is very informative
The Green Dot course work on Six Sigma White Belt was helpful in laying out the basics behind Six Sigma in a clear and easy to understand format.
I really enjoyed working through the Design Thinking Foundations – concepts were easy to follow and examples and templates really added to my understanding.
Thanks for such an effective training. I look forward to implementing more of what I learned to my job!
I enjoyed how each section had a video and/or game to associate the DOWNTIME waste. It made the material easier to learn by being able to read it, listen then have an interaction.
I found value in all of the information that was presented to me for the White Belt Certification.
This course was such an incredibly rewarding experience. The well-structured platform and comprehensive course material made it easy to learn at my own pace while ensuring a thorough understanding of each concept. Collaborative opportunities with fellow participants and prompt support from facilitators created a sense of community and guidance. Equipped with a solid foundation in Six Sigma, I am now equipped with invaluable knowledge and skills for personal and professional growth. I highly recommend this course to anyone seeking to enhance their understanding of process improvement and quality management.

The course content was laid out and organized nicely. Each module wasn’t too lengthy; nice bite-sized chunks to encourage trainees to continue through the course.
I recently completed the White Belt training with The Green Dot Group and was thoroughly impressed. The course is well-organized and provides a clear, engaging introduction to Lean Six Sigma principles, making complex concepts easy to understand. The flexibility of the online format allowed me to fit the training into my busy schedule. Overall, it’s an excellent starting point for anyone looking to dive into Lean Six Sigma and drive operational excellence. Highly recommended!
The training was well put together and easy to understand and apply.
Great information on data types, collection, and interpretation.
I really enjoyed the Lean Six Sigma White Belt Certification training. It was very thorough and explained the foundation of the Lean Six Sigma learning path effectively.
I’ve learned about many of these tools individually but never in a formal setting that bridged each step of the Change Management Process together. I feel like I have life-long tools to help me taken on change and sustain the change efforts until change is needed again!
I learned new ways to not only approach problem solving, but to approach problem finding. I believe with continued training and mentorship I can grow in my ability to lead projects and to bring forth problems that may not be easily noticeable. I honestly came into Yellow Belt training not wanting to participate because of my full schedule, but I think that I can apply some of these skills to managing my weekly/monthly to do list also. This will allow me to engage in projects more often.

The training and certification was helpful and helped me to understand the overall process of quality improvement!
I enjoyed how clearly laid out the information and systems were. I hadn’t heard of most of these systems, so getting a good idea into the thought processes behind leadership decision making is super interesting
As an occupational therapy student, it was interesting to think about the ways in which I could apply this white belt training in future workplaces/community sites. I appreciated the diversity of information presentation (written out, visual diagrams/figures/flowcharts, and videos) to help cater towards all different learning styles. I think it is a well-thought out training with lots of different applications.
It was a satisfying process to walk through the Design Thinking training! The use of examples really helped concepts stick. I also really appreciated that there were so many downloadable tools included.
This is such an exciting to know Jane Pauley is dedicated to nurturing the growth of the leadership so we can better support our teams. This ultimately allows us to better serve our patients and the community around us.
The white belt is an interesting platform and I anticipate being able to build new ways of viewing my work
I enjoyed the Introduction to Change Management portal course and it is a great foundation for setting the stage as to why change management and how to introduce the topic/gain buy-in.
Informational and concise presentation. Maybe more interactive elements (like the flashcard activity) to keep learners engaged.
The Yellow Belt course has been quick and easy to follow.
This course offered a concise, yet thorough primer for continuous improvement. Ideal for the young professional starting out or the seasoned veteran desiring a review. Highly recommend this series for any industry.
I absolutely love the 5S Model. It will be so nice to have everyone on the same page.
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