Great collaborator

Tom and I have crossed paths in our professional careers many times over the years, but this last year marks a first for us. I brought in him to help a client address Category Six of the Baldrige Framework related to process improvement. He partnered with my client, taught Lean and graduated over ten teams as a Yellow Belt cohort group with tangible and measurable results. This feat was celebrated this last week by the client organization with presentations by each team to senior leadership, Tom and myself. Any consultant knows it is a risk to bring in another consultant and trust them with your customer. Tom is trusted by me, he partnered with me every step of the way and was extremely professional with my client. My client loves him so much we are starting a new cohort early in 2021. I highly recommend Tom as a professional and dependable partner! Denise Shields, President of Shields Resource Group