As I completed the final module and reflected, I realized that this course reminded me of tools and approaches to problems that add empathy and creativity to my process improvement background and approaches. This therefore will increase my toolbox when working with different people and...
The intensive Design Thinking sprint was fantastic! Tom was great at walking us through the steps and educating the Dana-Farber team about design thinking. It was also meaningful to work together towards the common goal of better educating and distributing Dana-Farber resources to patients....
The course helped emphasize the importance of effective solution design. I found this course to be particularly helpful in structuring the thought process around how to create a solution that meets customers needs. In some cases, it can be easy to rush through the solution...
It was a satisfying process to walk through the Design Thinking training! The use of examples really helped concepts stick. I also really appreciated that there were so many downloadable tools included....
I enjoyed this course along with several others. While going through this course I kept thinking "in what way at my current job could this be implemented". Would be great to walk through something like this in person while learning or after learning the course....
I really enjoyed the Design Thinking Foundations course! The valuable examples, downloadable templates, and interactive sessions equipped me for creative problem solving. Highly recommend this course to anyone interested in understanding and improving the problem through the eyes of the customer....
I really enjoyed working through the Design Thinking Foundations - concepts were easy to follow and examples and templates really added to my understanding....
I really enjoyed this course! The content and delivery are great, but it also reminded me about the importance of the voice of the customer. How many times do we make assumptions about what solutions our customers want without seeking more information about their experiences...