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      <image:caption>There are 8 forms of process waste that exist. A common acronym for summarizing the different types of waste is DOWNTIME. DOWNTIME stands for defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing</image:caption>
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      <image:caption>Project charter template used to provide a high-level overview of the project scope, deliverables, and resources.</image:caption>
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    <image:image>
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    <image:image>
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    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/09/Screen-Shot-2023-09-18-at-11.03.40-AM.png</image:loc>
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    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/09/Screen-Shot-2023-09-18-at-11.05.56-AM.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/09/Screen-Shot-2023-09-18-at-11.06.57-AM.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/09/Screen-Shot-2023-09-18-at-11.08.07-AM.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/EEC-GreenDot-1024x1003.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/09/Screen-Shot-2023-09-18-at-10.42.31-AM-1024x521.png</image:loc>
    </image:image>
  </url>
  <url>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Template-Preview-1024x573.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/A3-Template-Example-1024x566.png</image:loc>
      <image:caption>Project A3 Report Template</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3-Quick-Reference-Guide-1024x787.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/advanced-a3-training-online-certification/lessons/a3-box-7-implementation-plan/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Box-7-1024x526.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/04/Action-Plan-WWW-300x169.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Tool-Under-Development-Placeholder.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Communication-Plan-Template-Example-1024x573.png</image:loc>
      <image:caption>Communication Plan Template</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/advanced-a3-training-online-certification/lessons/a3-box-6-rapid-experiments/</loc>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Box-6-1024x531.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/06/PDCA-Template-Example-1024x569.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/advanced-a3-training-online-certification/lessons/a3-box-5-countermeasures/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Box-5-1024x529.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Brainstorming-Rules-Infographic-410x1024.png</image:loc>
      <image:caption>Brainstorming rules, that when followed, can lead to more effective brainstorming sessions.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Tool-Under-Development-Placeholder.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Screen-Shot-2020-12-02-at-2.10.58-PM-1.png</image:loc>
      <image:caption>PICK Chart - Priority payoff matrix</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/advanced-a3-training-online-certification/lessons/a3-box-4-root-cause/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Box-4-1024x537.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-28-at-2.27.36-PM.png</image:loc>
      <image:caption>Template for facilitating 5 whys.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/advanced-a3-training-online-certification/lessons/a3-box-3-target-state/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Box-3-1024x543.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-3.28.56-PM.png</image:loc>
      <image:caption>Template for creating a SMART statement. SMART stands for specific, measurable, attainable, relevant, and time-bound</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/advanced-a3-training-online-certification/lessons/hoshin-kanri/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/08/Read-to-me.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Basics-of-SPP-1024x423.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Catchball-Overview-Between-Organizational-Tiers-1024x437.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/10/7-Steps-of-Hoshin-Kanri-1024x435.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Advanced-A3-Box-2-1024x525.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Voice-of-the-Customer-1024x560.png</image:loc>
      <image:caption>Collecting Voice of the Customer</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/04/How-to-Gemba-558x1024.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-8.20.39-PM.png</image:loc>
      <image:caption>Problem Statement</image:caption>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3-9-box-flow-1024x553.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Change-Process-Diagram-1024x999.png</image:loc>
    </image:image>
  </url>
  <url>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/08/Read-to-me.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Team-SME.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Team-Time.png</image:loc>
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    <image:image>
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    <image:image>
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    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Nurture-Teams.png</image:loc>
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  <url>
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  </url>
  <url>
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  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/5-Questions-to-Answer-When-Writing-a-Business-Case-1024x383.png</image:loc>
      <image:caption>Project Business Case - 5 questions to answer when writing a project business case - 1). What is the problem?, 2). What is the risk?, 3). What is the expected benefit?, 4). How should the organization approach the opportunity?, and 5). What resources will be required?</image:caption>
    </image:image>
    <image:image>
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      <image:caption>Template for creating an SBAR (situation, background, assessment, recommendation).</image:caption>
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  <url>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Strategy-and-A3-Thinking-PDCA-1024x724.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Project-Governance-1024x447.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/Example-Governance-Structure.png</image:loc>
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  </url>
  <url>
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    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-standardize-how-people-solve-problems-300x244.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-are-extremely-teachable-300x244.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-require-the-team-to-get-to-the-root-of-the-problem-300x243.png</image:loc>
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    <image:image>
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    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-promote-best-practice-sharing-300x244.png</image:loc>
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  </url>
  <url>
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    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-create-alignment-300x240.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-empower-employee-to-solve-problems-300x240.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-require-teams-to-collaborate-300x240.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3s-are-a-visual-storyboard-300x240.png</image:loc>
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    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3-is-a-logical-way-of-thinking-through-a-problem-300x240.png</image:loc>
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  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/09/A3-Coaching-Serving-as-a-Guide-1.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/07/A3-is-a-11-X-17-piece-of-paper-221x300.png</image:loc>
    </image:image>
  </url>
  <url>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Advanced-A3-Thinking-Connect-to-Strategy-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Advanced-A3-Thinking-Equip-Everyone-with-Basic-Tools-300x300.png</image:loc>
    </image:image>
    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Advanced-A3-Thinking-Test-Ideas-300x300.png</image:loc>
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  </url>
  <url>
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    <image:image>
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    </image:image>
    <image:image>
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    <image:image>
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    <image:image>
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      <image:caption>Understand the 8 common forms of waste using the acronym DOWNTIME (defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing).</image:caption>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Waste-Walk-Template-300x168.png</image:loc>
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    <image:image>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/A3-Template-Example-300x166.png</image:loc>
      <image:caption>Project A3 Report Template</image:caption>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Split-Sheet-A3-Example-300x224.png</image:loc>
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      <image:caption>Leader Standard Work Example</image:caption>
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    <image:image>
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    <image:image>
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    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Fly-on-the-Wall-Observation-1024x558.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/AEIOU-1024x745-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/5-Whys.png</image:loc>
      <image:caption>5 Whys Template</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/design-thinking-warm-up-exercises-2/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Why-do-Ice-Breakers-1024x589.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Design-Thinking-Ice-Breaker-410x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Design-Thinking-Ice-Breaker-120x300.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/design-thinking-must-read-books/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Dan-Roam-Back-of-the-Napkin.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Jake-Knapp-Sprint-214x300.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Design-Thinking-Toolbox-by-Micheal-Lewrick.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Upstream-by-Dan-Heath-250x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Switch-by-Chip-Heath-and-Dan-Heath-230x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Creative-Confidence-by-Tom-and-David-Kelley-233x300.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Ten-Faces-of-Innovation.gif</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Change-By-Design-by-Tim-Brown.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Innovating-for-People-cover-180x300.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/BurnettEvans_DesigningYourLife_Book_v5-222x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/04/Lean-Startup-by-Eric-Ries-182x300.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/extreme-users/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Extreme-users.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Meet-Megan-Extreme-Users-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Extreme-Users-Worksheet-1024x767.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/the-head-the-heart-and-the-gut/</loc>
    <lastmod>2023-03-23T14:50:41+00:00</lastmod>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Thinking-Centers-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Design-Thinking-Connection-Conviction-and-Clarify-1024x994.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Head-Heart-Gut-Venn1-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Gut-Center-Video-Teaser-300x169.jpg</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/design-thinking-warm-up-exercises/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Team-Formation-Overview-1024x393.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Fist-to-Five.png</image:loc>
      <image:caption>Consensus Building - Fist to Five is useful for helping to build team consensus</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/04/Ground-Rules-Flip-Chart.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/08/YouTube-Video-Ground-Rules-1024x576.jpg</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/digital-workplace/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Digital-Workplace.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/5s-recap/</loc>
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  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/Green-Dot-5S-Checklist.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/obtaining-buy-in/</loc>
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  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/before-during-and-after/</loc>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/Green-Dot-5S-Scan.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/Green-Dot-5S-Checklist.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/sustain/</loc>
    <lastmod>2021-08-13T18:02:22+00:00</lastmod>
    <priority>0.8</priority>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Title-Image-Sustain.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/standardize/</loc>
    <lastmod>2022-03-28T17:39:59+00:00</lastmod>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Title-Image-Standardize.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/shine/</loc>
    <lastmod>2022-03-28T17:26:46+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Title-Image-Shine.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Benefits-of-Preventative-Maintenance-768x1024.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/set-in-order/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Title-Image-Set-in-Order.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/Spaghetti-Diagram-Example.webp</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/05/Shadowboard-Example-Manufacturing-1024x683.jpg</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/sort/</loc>
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      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Title-Images-Sort-Green-Dot.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/Red-Tag.png</image:loc>
      <image:caption>Red Tagging</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/5s-improvement-method-for-enhancing-workplaces/lessons/5s-steps/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Phases-Green-Dot.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
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    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/5S-Steps-Translated-Green-Dot-1024x559.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/08/Benefits-of-5S-Green-Dot-663x1024.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/05/5S-Learning-Objectives.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/lessons/leave-a-tip-optional/</loc>
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    <priority>0.6</priority>
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  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/leadership-speech-acts/lessons/listen-to-the-episode-leadership-speech-acts/</loc>
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  <url>
    <loc>https://www.thegreendotgroup.com/courses/leadership-speech-acts/lessons/sign-up-for-newsletter-optional/</loc>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png</image:loc>
      <image:caption>Improvement Nerds Podcast</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/cross-pitching/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/First-Class-Public-Transit-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Cell-Phone-Notification-for-Public-Transit-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-06-at-6.14.20-PM.png</image:loc>
      <image:caption>Elevator Pitch Template</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/pick-chart/</loc>
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    <priority>0.8</priority>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/PICK-Chart-1.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/LoveHate-Traveler-PICK-Chart-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/PICK-Chart-Template-Worksheet-1024x746.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/solving-problems-in-5-days/</loc>
    <lastmod>2022-06-05T12:21:37+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Screen-Shot-2021-02-02-at-12.02.57-PM.jpg</image:loc>
      <image:caption>5 Day Design Sprint</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/design-sprint-process-1024x817.jpg</image:loc>
      <image:caption>Design Thinking - Design Sprint - A Design Sprint is a 5-day event that uses Design Thinkinging to creatively solve complex problems.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/06/Design-Sprint-YouTube-Teaser-1024x576.jpg</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/building-a-business-case/</loc>
    <lastmod>2025-02-27T02:23:39+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/5-Questions-to-Answer-When-Writing-a-Business-Case-1024x383.png</image:loc>
      <image:caption>Project Business Case - 5 questions to answer when writing a project business case - 1). What is the problem?, 2). What is the risk?, 3). What is the expected benefit?, 4). How should the organization approach the opportunity?, and 5). What resources will be required?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Various-Business-Case-Perspectives.png</image:loc>
      <image:caption>List of different business case perspective to consider. Perspectives include strategic case, human case, economic case, financial case, and efficiency case.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Key-Parts-of-a-Business-Case-Canvas-1024x576.png</image:loc>
      <image:caption>Business Case Canvas - Key Parts of a Project Business Case</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Presenting-the-Business-Case.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/04/YouTube-Video-Template-SBAR-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-7.39.03-AM-e1580474449107-300x297.png</image:loc>
      <image:caption>Template for creating an SBAR (situation, background, assessment, recommendation).</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/04/YouTube-Video-Template-Business-Case-Canvas-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Business-Case-Canvas-1024x622.png</image:loc>
      <image:caption>Project Business Case Canvas template</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/lessons/design-thinking-summary/</loc>
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    <priority>0.6</priority>
    <changefreq>yearly</changefreq>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/innovation-management/</loc>
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    <priority>0.7</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Divergent-and-Convergent-Thinking.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Design-Thinking-Process-Lean-and-Agile-1024x576-1.jpg</image:loc>
      <image:caption>Integrating Design Thinking with Lean and Agile</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/mind-mapping/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-Step-1-Create-a-Central-Theme-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-Step-2-Create-Branches-for-Major-Ideas-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-Step-3-Create-Additional-Branches-for-Supporting-Ideas-to-Major-Ideas-300x300.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/creative-brainstorming/</loc>
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    <priority>0.8</priority>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Rules-of-Brainstorming-1024x576.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Creative-Brainstorming-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Reverse-Brainstorming-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Round-Robin-Brainstorming-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Role-Storming-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Brainstorming-Icons-Analogous-Brainstorming-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/LoveHate-Traveler-Brainstorming-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Brainstorming-Rules-Infographic-120x300.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/service-blueprint/</loc>
    <lastmod>2022-04-24T11:58:37+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Service-Blueprint.png</image:loc>
      <image:caption>Design Thinking Service Blueprint</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/minimum-viable-product-canvas/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/04/MVP-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Minimum-Viable-Product-or-Service-1024x580-1.jpg</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/collecting-and-incorporating-feedback/</loc>
    <lastmod>2024-10-21T00:20:34+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Non-Linear-Design-Thinking-Process-1024x576-1.jpg</image:loc>
      <image:caption>Design Thinking Process</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Fist-to-Five.png</image:loc>
      <image:caption>Consensus Building - Fist to Five is useful for helping to build team consensus</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/Dot-Voting-1-1024x294.png</image:loc>
      <image:caption>Dot Voting</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Starfish.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Feedback-Grid.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Feedback-Grid-Template-1024x572.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Customer-I-wish-I-like-I-wonder-Worksheet-1024x595.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/customer-test-drive/</loc>
    <lastmod>2024-10-21T00:20:34+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/UAT-Worksheet-Example-1024x598.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/rapid-prototyping/</loc>
    <lastmod>2024-10-21T00:20:34+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Determining-what-to-prototype-1024x597.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Design-Thinking-key-fidelity-dimensions.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Visual-fidelity.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Functional-fidelity.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Content-fidelity.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/06/PDCA-Cycles.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Prototype-Worksheet-1024x599.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/06/PDCA-Template-Example-1024x569.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/sketching-and-storyboarding/</loc>
    <lastmod>2024-10-21T00:20:34+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Take-Notes-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Basic-Sketches-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Crazy-8s-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Solution-Sketches-1024x1024.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Dan-Roam-Back-of-the-Napkin.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/30-Circles-Test-1024x743.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Sketching-Template-Example-1024x740.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/customer-radar/</loc>
    <lastmod>2023-04-26T22:33:33+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Radar-Example.png</image:loc>
      <image:caption>Customer Radar Example</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Customer-Radar-Video-Teaser-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Radar-Template-1024x774.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/wins-matrix/</loc>
    <lastmod>2023-04-02T17:00:45+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Wins-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-WINS-Example.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Customer-WINS-Video-Teaser-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-WINS-Matrix-Template.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/point-of-view-and-user-needs-statement/</loc>
    <lastmod>2024-10-21T00:20:35+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/User-Needs-Statement-1024x339.png</image:loc>
      <image:caption>User Needs Statement</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/3-part-formula-for-User-Needs-Statement.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/User-needs-format.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Meet-Megan-User-Needs-Statement-Example-1024x529.png</image:loc>
      <image:caption>This image has an empty alt attribute; its file name is Meet-Megan-User-Needs-Statement-Example-1024x529.png</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/02/image.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/User-Needs-Statement-YouTube-Video-Template-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/User-Needs-Statement-Template-Exampled-1024x575.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/empathy-mapping/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Say-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Do-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Think-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Feel-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Empathy-Mapping-Video-Teaser-1024x576.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Preview-1024x769-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Empathy-Map-Template-Example-1024x755.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/interviewing-customers/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Anatomy-of-an-Interview-1024x597.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Anatomy-of-an-Interview-Video-Teaser-1024x576.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Deep-Dive-Interview-Guide-1024x769-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Interview-Worksheet-1024x780.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/customer-personas/</loc>
    <lastmod>2024-10-21T00:20:35+00:00</lastmod>
    <priority>0.8</priority>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Meet-Megan-Customer-Persona-Example-1024x542.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Persona-Video-Teaser-1024x576.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Persona-template-example-1024x578.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/how-might-we-statements/</loc>
    <lastmod>2024-10-21T00:20:35+00:00</lastmod>
    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/HMW-Process.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/How-to-HMW.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/HMW-Examples-1024x236.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Meet-Megan-HMW-Statements-1024x544.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/HMW-YouTube-Video-Template-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/How-Might-We.png</image:loc>
      <image:caption>How Might We Statement</image:caption>
    </image:image>
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  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/customer-journey/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Basic-Journey-Map-Example-1024x530.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Journey-Mapping-Pitfalls-1024x605.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Journey-Mapping-Basics-Video-Teaser-1024x576.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Customer-Journey-Map-1024x679.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Journey-Mapping-Steps-1024x715.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/set-the-challenge/</loc>
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    <priority>0.8</priority>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Challenge-Statement-1024x571.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/design-project-overview/</loc>
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    <priority>0.7</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/12/YouTube-Video-Template-Team-Canvas-1024x576-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Team-Charter-Canvas-1024x764.png</image:loc>
      <image:caption>Project Team Charter Canvas</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/3ds-of-design-thinking/</loc>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Toolbox-3D-summary-1024x514.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/3-Phases-of-Design-Video-Teaser-300x183.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/08/3Ds-of-Design-Image-1024x568.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/design-thinking-case-studies/</loc>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/GE-MRI-Adventure.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Lego-MRI.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Embrace-infant-warmers.jpg</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/traits-of-a-design-thinker/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1-300x300.png</image:loc>
      <image:caption>Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Empathize-300x263.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/POV-300x201.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Ideate-285x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Prototype-300x279.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Test-250x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Deploy-284x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Divergent-and-Convergent-Thinking-1024x576-1.jpg</image:loc>
      <image:caption>Design Thinking Process, Divergent and Convergent Thinking Cycles within Design Thinking</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Mindfulness-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Creative-Confidence-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Collaboration-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Bias-Toward-Action-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Feedback-is-a-Gift-300x300.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/3-Phases-of-Design-Video-Teaser-1024x625.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Design-Thinking-Mindset-and-Mental-Models-120x300.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/design-thinking-foundations/lessons/what-is-design-thinking/</loc>
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    <priority>0.8</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Design-Thinking-Phases-300x297.png</image:loc>
      <image:caption>Design Thinking process, process improvement methodologies</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/Rules-of-Design-Thinking-1024x401.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Design-Thinking-Process-Lean-and-Agile-1024x576-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2023/03/4-Rules-of-Design-Video-Teaser-300x179.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/introduction-to-project-sponsorship/lessons/establishing-project-goals/</loc>
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    <priority>0.7</priority>
    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-14-at-11.48.41-AM.png</image:loc>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/lean-six-sigma-yellow-belt-training/lessons/framing-the-problem/</loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-8.20.39-PM.png</image:loc>
      <image:caption>Template for creating a problem statement. Address the 4 &quot;W&quot;s of a problem. What is the problem? Who is experiencing the problem? When/where is the problem occuring? Why is the problem important to solve?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/YouTube-Problem-Statement-1024x576.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-14-at-11.48.41-AM.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/YouTube-SMART-Aim-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-3.28.56-PM.png</image:loc>
      <image:caption>Template for creating a SMART statement. SMART stands for specific, measurable, attainable, relevant, and time-bound</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.thegreendotgroup.com/courses/lean-six-sigma-yellow-belt-training/lessons/team-selection-and-kickoff/</loc>
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    <changefreq>yearly</changefreq>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Green-Dot-Project-Kickoff-Meeting.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Lean-Cycle-1024x576-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/YouTube-What-is-Lean-1024x576.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/11/YouTube-What-is-PDCA-1024x576.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Screen-Shot-2020-12-14-at-11.48.45-AM.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/Diagnostic-and-Remedial-Journey-1024x451.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/Common-A3-Tools-1024x449.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Know-the-Forms-of-Waste.jpg</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/What-is-Lean-Six-Sigma.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Customer-Focused-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Lean-Cycle-1024x576-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/07/DMAIC-Summary.png</image:loc>
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    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Five-Steps-of-Communication-1024x576.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Communication-Planning-Process-1024x555.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Communication-Plan-Template-Example-1024x573.png</image:loc>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Project-Kickoff-Meeting1.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/08/Kata-Coaching-Cards.png</image:loc>
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  <url>
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  <url>
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  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Introduction-to-Project-Sponsorship-Overview-1024x576.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Continuous-Improvement-Spectrum-1024x576-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Customer-Focused-1024x576.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Improvement-is-a-Team-Sport-1024x574.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2021/01/Culture-eats-strategy-for-breakfaste-1024x1024.png</image:loc>
      <image:caption>Peter Drucker quote - &quot;Culture eats strategy for breakfast&quot;.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Internal-vs.-External-Traininig.png</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Continuous-Improvement-Spectrum-1024x576-1.jpg</image:loc>
    </image:image>
    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Lean-Six-Sigma-Maturity-Model-1024x606.png</image:loc>
    </image:image>
  </url>
  <url>
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    <image:image>
      <image:loc>https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Systems-and-Structures-Force-Field-Analysis-1024x823.png</image:loc>
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