https://www.thegreendotgroup.com/ 2025-09-15T18:22:46+00:00 1.0 daily https://www.thegreendotgroup.com/strategy-map/ 2025-10-03T19:31:20+00:00 0.9 yearly https://www.thegreendotgroup.com/whats-your-organizations-improvement-personality/ 2025-10-02T19:05:23+00:00 1.0 yearly https://www.thegreendotgroup.com/customer-journey-mapping-services/ 2025-03-17T02:42:27+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Healthcare.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Manufacturing.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Warehousing.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Technology.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Education.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Service.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Oil-and-Gas.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Nonprofit.png https://www.thegreendotgroup.com/becoming-a-certified-six-sigma-master-black-belt/ 2025-03-06T04:36:42+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2025/03/Becoming-a-Certified-Master-Black-Belt-810x1024.png Becoming a Certified Six Sigma Master Black Belt https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/executive-coaching/ 2025-03-10T01:27:43+00:00 0.9 yearly https://www.thegreendotgroup.com/the-green-dot-group/articles/monthly-newsletter-archives/ 2025-07-17T01:12:33+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2025/01/Nerdsletter-screenshot.png https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/unlock-innovation-with-our-design-thinking-services/ 2024-12-02T02:20:32+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/12/d18da9d7-ee86-43d5-8c01-fe3b70ee2f18.jpeg https://www.thegreendotgroup.com/wp-content/uploads/2024/12/9f1b7f5e-a517-4bfa-83dd-2a95509b1c22.jpeg Deep Customer Insights https://www.thegreendotgroup.com/wp-content/uploads/2024/12/dfe19583-df22-4d5d-98e2-cf0eb1a2f00f.jpeg Build Customer Personas https://www.thegreendotgroup.com/wp-content/uploads/2024/12/9f2839f0-07a7-4580-9319-e0f207037de0.jpeg Map the Customer Journey https://www.thegreendotgroup.com/wp-content/uploads/2024/11/business-handshake-partnership-and-contract-agree-2023-11-27-04-53-25-utc-1024x791.jpg Identify Opportunities for Growth https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1.png.webp https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Challenge-Statement-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/User-Needs-Statement-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Fly-on-the-Wall-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Empathy-Mapping-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Sketching-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Persona-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/HMW-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Deep-Dive-Interview-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Design-Thinking-Certification-Training-GBP-1024x791.png https://www.thegreendotgroup.com/podcast-2/ 2024-10-23T14:52:03+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/04/Screen-Shot-2020-04-24-at-9.56.00-PM.jpg Improvement Nerds Podcast and Newsletter subscribe now to nerd out with us about all things related to continuous process improvement https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/podcast-show-notes/ 2024-08-18T15:34:11+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/business-strategy-services/ 2025-02-26T16:37:06+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/08/cropped-shot-of-a-group-of-businesspeople-discussi-2023-11-27-05-21-11-utc-1024x1024.jpg Lean Six Sigma Training https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Collaboration.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Engaging-Facilitation.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Client-Centered.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Grow-People.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Empower-Others.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/fail-Forward.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Connect-to-Strategy.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Coaching.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Continuous-Learning.png https://www.thegreendotgroup.com/lean-six-sigma-training-services/ 2025-05-04T01:49:52+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/08/lean_six_sigma_training_1391b37d-cd26-4082-985a-79f2567f55a3.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Collaboration.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Engaging-Facilitation.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Client-Centered.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Grow-People.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Empower-Others.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/fail-Forward.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Connect-to-Strategy.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Coaching.png https://www.thegreendotgroup.com/wp-content/uploads/2024/12/Continuous-Learning.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Free-Practice-Exam-Teaser-1024x791.png Free Lean Six Sigma Black Belt Practice Exam, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2024/05/Data-Analytics-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Process-Mapping-Fundamentals-Course-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/5S-Certification-Teaser-1024x791.png 5S Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2024/10/RIE-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/MBB-Test-Prep-Teaser-1024x791.png MBB Test Prep, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Advanced-A3-Training-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2025/02/TWI-Intro-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Yellow-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Yellow Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Get-Your-White-Belt-Certification.png Get Your Lean Six Sigma White Belt Certification https://www.thegreendotgroup.com/wp-content/plugins/widgetkit-for-elementor/dist/images/placeholder.jpg https://www.thegreendotgroup.com/project-management-training-services/ 2025-05-04T01:43:38+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/08/delving-into-some-paperwork-cropped-shot-of-corpo-2023-11-27-04-53-57-utc-1024x1024.jpg project management training https://www.thegreendotgroup.com/wp-content/uploads/2024/08/theyre-a-dedicated-group-high-angle-shot-of-a-gro-2023-11-27-05-32-30-utc-1024x1024.jpg https://www.thegreendotgroup.com/wp-content/uploads/2024/08/teamwork-together-professional-occupation-concept-2023-11-27-04-51-05-utc-1024x1024.jpg project management training https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Meeting-Management-Fundamentals-Certification-Teaser-1024x791.png Meeting Management Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2024/09/PMP-Intro-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2025/02/Agile-Intro-Teaser-1024x791.png https://www.thegreendotgroup.com/leadership-training-and-development-services/ 2024-11-17T00:28:50+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/08/we-always-get-the-job-done-2024-03-19-22-13-28-utc-1024x1024.jpg Leadership Training and Development Services to Elevate Your Business https://www.thegreendotgroup.com/onsite-project-management-services/ 2025-05-10T02:28:59+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/08/working-on-their-latest-project-cropped-shot-of-c-2023-11-27-05-04-41-utc-1024x1024.jpg onsite project management training https://www.thegreendotgroup.com/wp-content/uploads/2024/08/portrait-of-a-group-of-businesspeople-standing-tog-2023-11-27-05-00-31-utc-1024x1024.jpg project management training https://www.thegreendotgroup.com/wp-content/uploads/2024/08/teamwork-power-successful-meeting-workplace-concep-2023-11-27-05-07-21-utc-1024x1024.jpg Lean Six Sigma Training https://www.thegreendotgroup.com/onsite-operational-excellence-support/ 2024-11-17T00:37:56+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/08/senior-businessman-talking-at-meeting-of-casually-2023-11-27-05-11-50-utc-1024x1024.jpg Onsite Operational Excellence Support https://www.thegreendotgroup.com/wp-content/uploads/2024/08/operational_excellence_in_business_92838f9f-2a52-4d6a-b23d-d86b575899cd.png https://www.thegreendotgroup.com/wp-content/uploads/2024/08/coming-together-on-the-latest-project-2024-05-30-19-44-30-utc-1024x1024.jpg Onsite Operational Excellence Support https://www.thegreendotgroup.com/beltcalculator/ 2024-05-20T00:11:25+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/learning/mycourselist/ 2025-03-04T20:42:49+00:00 0.7 yearly https://www.thegreendotgroup.com/privacy-and-other-policies/refund-policy/ 2024-03-10T17:23:08+00:00 0.9 yearly https://www.thegreendotgroup.com/privacy-and-other-policies/cookie-policy/ 2024-01-21T19:58:00+00:00 0.9 yearly https://www.thegreendotgroup.com/privacy-and-other-policies/ 2024-01-21T21:02:39+00:00 0.9 yearly https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/download-tools-and-templates/ 2024-01-09T15:59:31+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/thank-you-for-registering/ 2023-12-06T04:57:03+00:00 0.7 yearly https://www.thegreendotgroup.com/register-2/ 2023-12-06T04:29:21+00:00 0.7 yearly https://www.thegreendotgroup.com/membership/ 2024-08-24T22:54:38+00:00 0.9 yearly https://www.thegreendotgroup.com/certificates-preview/ 2023-05-10T13:37:20+00:00 0.7 yearly https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Certificate-Icon-1024x1024.png https://www.thegreendotgroup.com/my-certificates/ 2025-07-10T20:07:40+00:00 0.7 yearly https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Certificate-Icon-300x300.png https://www.thegreendotgroup.com/the-green-dot-group/learning/learner-profile/favorite-content/ 2023-05-09T20:30:45+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/learning/learner-profile/new-session/ 2023-05-09T20:39:19+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/learning/learner-profile/my-learning-notes/ 2023-05-09T20:38:24+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/learning/learner-profile/private-sessions/ 2023-05-09T20:36:14+00:00 0.7 yearly https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/5-whys-2/ 2023-05-09T20:21:38+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-28-at-2.27.36-PM-768x432.png Template for facilitating 5 whys. https://www.thegreendotgroup.com/wp-content/uploads/2021/01/5-Whys-Process-768x125.png 5 Whys Process https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-28-at-2.27.36-PM.png Template for facilitating 5 whys. https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Yellow-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Yellow Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/the-green-dot-group/establishing-psychological-safety/ 2022-11-16T19:46:34+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/11/You-Belong.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Volunteer-Ideas-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Inclusive-of-ideas-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Improvement-team-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Psychological-Safety-Zones.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Anxiety-Zone-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Apathy-Zone-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Comfort-Zone-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Learning-Zone-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/1-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/2-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/3-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/4-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/5-150x150.png https://www.thegreendotgroup.com/the-green-dot-group/continuous-process-improvement-consulting/ 2023-02-01T02:16:41+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Thinking-Centers-1024x1024.png https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Start-where-you-are-100x100.png Starting point https://www.thegreendotgroup.com/wp-content/uploads/2020/11/By-the-people-100x100.png Collaborative https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Sustainable-results-100x100.png Sustainable improvement results https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Strategy-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Certification-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Project-Management-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Client-Success-Story-Manufacturing-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Client-Success-Story-Pension-Fund-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Client-Success-Story-Healthcare-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Client-Success-Story-IT-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2020/08/Online-Academy-Scaled-Image-n1.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/08/Online-Academy-Scaled-Image.jpg Online continuous process improvement tools, templates, and training https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/voice-of-the-customer/ 2023-05-09T20:43:00+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Voice-of-the-Customer-768x420.png Collecting Voice of the Customer https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Voice-of-the-Customer-1024x560.png Collecting Voice of the Customer https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/elevator-pitch/ 2023-05-09T20:29:44+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-06-at-6.14.20-PM.png Elevator Pitch https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/blog/its-time-for-better-meetings-2/ 2023-05-09T20:34:23+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-10-at-1.38.15-PM-768x589.png Better Meetings https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Effective-Meetings-489x2048.png Tips For Better Meetings https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/interviewing-for-empathy-2/ 2023-05-09T20:33:43+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Deep-Dive-Interview-Guide-768x577-1.jpg Hosting customer interviews (or conducting ethnographic research) is a critical step in the Design Thinking process. Through these exploratory interviews the Design team is able to gain a deeper understanding of the customer's spoken and unspoken needs. Deep dive interviews provide a tremendous opportunity for the Design team members to spend time with the end users and to listen to the customer's stories about how they experience the organization's products and services. As the team conducts interviews and engages customers in storytelling, the Design team can dive deeper into the customer's values, beliefs, and motivations by asking appropriate follow up questions. It is through this process of interviewing for empathy that the Design team is able to become more human-centered - gaining clarity on the customer's specific situation, context, behaviors, needs, challenges, and goals. In the later phases of the Design process, when the team begins to think about solutions, it is the customer's stories that will serve as the inspiration for what solutions are created. https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Deep-Dive-Interview-Guide-1024x769-1.jpg Hosting customer interviews (or conducting ethnographic research) is a critical step in the Design Thinking process. Through these exploratory interviews the Design team is able to gain a deeper understanding of the customer's spoken and unspoken needs. Deep dive interviews provide a tremendous opportunity for the Design team members to spend time with the end users and to listen to the customer's stories about how they experience the organization's products and services. As the team conducts interviews and engages customers in storytelling, the Design team can dive deeper into the customer's values, beliefs, and motivations by asking appropriate follow up questions. It is through this process of interviewing for empathy that the Design team is able to become more human-centered - gaining clarity on the customer's specific situation, context, behaviors, needs, challenges, and goals. In the later phases of the Design process, when the team begins to think about solutions, it is the customer's stories that will serve as the inspiration for what solutions are created. https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/change-readiness-assessment/ 2023-05-09T20:23:20+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Change-Readiness-Assessment-768x440.png Change Readiness Assessment - Before activating a project, complete a Change Readiness Assessment https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Change-Readiness-Assessment-1024x587.png Change Readiness Assessment - Before activating a project, complete a Change Readiness Assessment https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Change-Management-Certification-Teaser-1024x791.png Introduction to Change Management Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/gemba/ 2023-05-09T20:31:40+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/07/Gemba-process-768x540-1.jpg Go to the Gemba https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-22-at-4.58.06-PM-1024x579-1.jpg Gemba Process https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Yellow-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Yellow Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/leader-standard-work/ 2023-05-09T20:34:47+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/07/Leader-Standard-Work-Example.png Leader Standard Work Example https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Change-Management-Certification-Teaser-1024x791.png Introduction to Change Management Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/fly-on-the-wall-observation/ 2023-05-09T20:31:17+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Fly-on-the-Wall-Observation-768x419.png Fly on the Wall Observation Tool used to document notes and findings from in the field observations https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Fly-on-the-Wall-Observation-1024x558.png Fly on the Wall Observation Tool used to document notes and findings from in the field observations https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/deep-dive-interview/ 2023-05-09T20:32:16+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Deep-Dive-Interview-Guide-768x577-1.jpg Hosting customer interviews (or conducting ethnographic research) is a critical step in the Design Thinking process. Through these exploratory interviews the Design team is able to gain a deeper understanding of the customer's spoken and unspoken needs. Deep dive interviews provide a tremendous opportunity for the Design team members to spend time with the end users and to listen to the customer's stories about how they experience the organization's products and services. As the team conducts interviews and engages customers in storytelling, the Design team can dive deeper into the customer's values, beliefs, and motivations by asking appropriate follow up questions. It is through this process of interviewing for empathy that the Design team is able to become more human-centered - gaining clarity on the customer's specific situation, context, behaviors, needs, challenges, and goals. In the later phases of the Design process, when the team begins to think about solutions, it is the customer's stories that will serve as the inspiration for what solutions are created. https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Deep-dive-interview.png Deep Dive Interviews - Interviewing for empathy https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/design-challenge-statement/ 2023-05-09T20:28:01+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Challenge-Statement-768x428.png design challenge statement https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Challenge-Statement-1024x571.png design challenge statement https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/how-might-we-statement/ 2023-05-09T20:33:27+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/12/HMW-Process-768x441.png How Might We Statement Process https://www.thegreendotgroup.com/wp-content/uploads/2021/12/HMW-Process.png How Might We Statement Process https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/customer-2x2/ 2023-05-09T20:24:14+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-2x2-1-300x300.png Customer 2x2 matrix example https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-2x2-Template-Example-1024x757.png Customer 2x2 Matrix Template Example https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/user-needs-statement/ 2023-05-09T20:42:46+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/11/User-Needs-Statement-768x254.png User Needs Statement https://www.thegreendotgroup.com/wp-content/uploads/2021/12/User-needs-format-768x123.png User needs statement format https://www.thegreendotgroup.com/wp-content/uploads/2021/12/User-Needs-Statement-Template-Exampled-1024x575.png User Needs Statement Template Exampled https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/team-canvas/ 2023-05-09T20:42:07+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Team-Charter-Canvas-768x573.png Project Team Canvas https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Team-Charter-Canvas-1024x764.png Project Team Canvas https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/customer-persona/ 2023-05-09T20:26:46+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Persona-template-example-768x434.png Customer Persona template example https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Persona-template-example-1024x578.png Customer Persona template example https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/extreme-users/ 2023-05-09T20:31:01+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Extreme-users-768x508.jpg Extreme users https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Extreme-Users-Worksheet-1024x767.png Extreme Users Worksheet https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/customer-radar/ 2023-05-09T20:27:11+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Radar-Example.png Customer Radar Example https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Radar-Template-1024x774.png Customer Radar Template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/solution-interview/ 2023-05-09T20:41:41+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Solution-Interview-Snapshot-768x463.png Solution Interview Snapshot https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Solution-Interview-Template-1024x575.png Solution Interview Template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/role-playing/ 2023-05-09T20:40:44+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Role-Playing-Template-Example-768x463.png Design Thinking Role Playing template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Role-Playing-Template-Example-1024x617.png Design Thinking Role Playing template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/rapid-prototyping/ 2023-05-09T20:37:11+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Determining-what-to-prototype-768x448.png Determining what to rapid prototype https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Prototype-Worksheet-1024x599.png Rapid Prototype-Worksheet https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/service-blueprint/ 2023-05-09T20:41:17+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Service-Blueprint-768x434.png Design Thinking Service Blueprint https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Service-Blueprint.png Design Thinking Service Blueprint https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/business-case-canvas/ 2023-05-09T20:22:32+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/11/5-Questions-to-Answer-When-Writing-a-Business-Case-768x287.png Project Business Case - 5 questions to answer when writing a project business case - 1). What is the problem?, 2). What is the risk?, 3). What is the expected benefit?, 4). How should the organization approach the opportunity?, and 5). What resources will be required? https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Business-Case-Canvas-1024x622.png Project Business Case Canvas template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/minimum-viable-product/ 2023-05-09T20:35:45+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/04/MVP-768x432.png Minimum Viable Product https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Minimum-Viable-Product-or-Service-1024x580-1.jpg Minimum Viable Product or Service https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/customer-feedback-grid-user-acceptance-testing/ 2023-05-09T20:42:34+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/03/UAT-Worksheet-Example-768x449.png User Acceptance Testing Worksheet https://www.thegreendotgroup.com/wp-content/uploads/2022/03/UAT-Worksheet-Example-1024x598.png User Acceptance Testing Worksheet https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/mind-mapping/ 2023-05-09T20:35:30+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-Step-1-Create-a-Central-Theme-150x150.png Mind Mapping - Step 1 - Create a Central Theme https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-Step-2-Create-Branches-for-Major-Ideas-150x150.png Mind Mapping - Step 2 - Create Branches for Major Ideas https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-Step-3-Create-Additional-Branches-for-Supporting-Ideas-to-Major-Ideas-150x150.png Mind Mapping - Step 3 - Create Additional Branches for Supporting Ideas to Major Ideas https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-768x768.png Mind Mapping https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/empathy-mapping/ 2023-05-09T20:30:21+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Say-150x150.png Empathy Mapping Say https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Do-150x150.png Empathy Mapping Do https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Think-150x150.png Empathy Mapping Think https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Feel-150x150.png Empathy Mapping Feel https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Empathy-Mapping-768x675.png Empathy Mapping Design Thinking Process to unpack customer interviews https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Preview-1024x769-1.jpg Empathy Mapping Instructions https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/customer-wins-matrix-4/ 2023-05-09T20:27:36+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Wins-768x432.png Identify common themes or shared needs across various customer personas in a customer wins matrix https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-WINS-Matrix-Template.png Design Thinking Customer WINS Matrix https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/design-thinking-storyboard/ 2023-05-09T20:28:57+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Storyboard-Template-example-768x445.png Design Thinking Storyboard Template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Storyboard-Template-example-1024x594.png Design Thinking Storyboard Template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/thumbnail-sketching/ 2023-05-09T20:42:19+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Take-Notes-300x300.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Basic-Sketches-300x300.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Crazy-8s-300x300.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/4-Step-Sketch-Solution-Sketches-300x300.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Sketching-Template-Example-1024x740.png Thumbnail Sketching https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-768x593.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/tool-slider-demo/ 2022-03-15T21:59:43+00:00 0.7 yearly https://www.thegreendotgroup.com/slider-builder/ 2022-03-15T21:30:05+00:00 0.7 yearly https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/ 2023-01-08T22:25:50+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/07/Leader-Standard-Work-Example.png https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Solution-Interview-Template.png https://www.thegreendotgroup.com/wp-content/uploads/2021/12/AEIOU.jpg https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Role-Playing-Template-Example.png https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Prototype-Worksheet.png https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Service-Blueprint.png https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Minimum-Viable-Product-or-Service.jpg https://www.thegreendotgroup.com/wp-content/uploads/2022/03/UAT-Worksheet-Example.png https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Empathy-Map-Preview.jpg https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Storyboard-Template-example.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Sketching-Template-Example.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-2x2-Template-Example.png https://www.thegreendotgroup.com/wp-content/uploads/2020/01/GD_Who_We_Are_web-232x300.jpeg Green Dot Mission, Vision, and Values https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/brainstorming/ 2023-05-09T20:22:09+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Creative-Brainstorming-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Reverse-Brainstorming-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Round-Robin-Brainstorming-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Role-Storming-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Brainstorming-Rules-Infographic-768x1920.png Brainstorming rules, that when followed, can lead to more effective brainstorming sessions. https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/the-green-dot-group/continuing-education/ 2022-08-29T23:10:58+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Trusted-content-ozfcbq9hkx01xe5qkwf3v8gcxscaenfvirp3g2kx98.png Trusted content Trusted content https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Toolbox-ozfcbmi4tkuwmyb76usll9eik8utjv0y6935iyqhy4.png Toolbox Toolbox https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Personalized-mentorship-ozfcb2riu23vv53ve49fmwdu35k427ul3jdyg5jrks.png Personalized mentorship Personalized mentorship https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/customer-journey-mapping/ 2023-05-09T20:26:21+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Journey-Mapping-Steps-768x536.png Journey-Mapping-Steps https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Customer-Journey-Map-1024x679.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/design-sprint/ 2023-05-09T20:28:23+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/11/design-sprint-process-768x613.jpg Design Thinking - Design Sprint - A Design Sprint is a 5-day event that uses Design Thinkinging to creatively solve complex problems. https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Screen-Shot-2021-02-02-at-12.02.57-PM.jpg 5 Day Design Sprint https://www.thegreendotgroup.com/wp-content/uploads/2020/11/design-sprint-process-1024x817.jpg Design Thinking - Design Sprint - A Design Sprint is a 5-day event that uses Design Thinkinging to creatively solve complex problems. https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/raci/ 2023-05-09T20:40:17+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2023/01/RACI-Rules-768x341.png https://www.thegreendotgroup.com/wp-content/uploads/2023/01/RACI-Matrix-1024x545.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/process-mapping/ 2023-05-09T20:36:40+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/01/Basics-of-Process-Mapping-410x1024-1.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-22-at-4.58.06-PM-1024x579-1.jpg Gemba Process https://www.thegreendotgroup.com/wp-content/uploads/2020/07/Gemba-Questions.png Gemba https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/forms-of-process-waste/ 2023-05-09T20:31:27+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Know-the-Forms-of-Waste-ozo643pgr29kpwniyrox0e6t9bjg45ne9ql0gewxn0.jpg Know the Forms of Waste (DOWNTIME) There are 8 forms of process waste that exist. A common acronym for summarizing the different types of waste is DOWNTIME. DOWNTIME stands for defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Know-the-Forms-of-Waste-768x1920.png There are 8 forms of process waste that exist. A common acronym for summarizing the different types of waste is DOWNTIME. DOWNTIME stands for defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing https://www.thegreendotgroup.com/wp-content/uploads/2021/11/Waste-Walk-Template-1024x573.png https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Get-Your-White-Belt-Certification.png Get Your Lean Six Sigma White Belt Certification https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/smart-aim-statement/ 2023-05-09T20:41:28+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-3.28.56-PM-768x433.png Template for creating a SMART statement. SMART stands for specific, measurable, attainable, relevant, and time-bound https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-3.28.56-PM.png Template for creating a SMART statement. SMART stands for specific, measurable, attainable, relevant, and time-bound https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/problem-statement/ 2023-11-29T00:44:29+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-8.20.39-PM.png Problem Statement https://www.thegreendotgroup.com/wp-content/uploads/2022/02/Problem-Statement-Template-Example-1024x573.png Downloadable Problem Statement Template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Yellow-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Yellow Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/blog/ 2024-10-12T15:41:56+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/project-portfolio-meeting-and-change-management-tools-and-templates/ 2023-01-08T23:50:13+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-22-at-6.34.54-PM.png Operational Excellence https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-7.39.03-AM-e1580474449107-300x297.png Template for creating an SBAR (situation, background, assessment, recommendation). https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Business-Case-Canvas-300x182.png Project Business Case Canvas template https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-25-at-9.26.42-AM-249x300.png Project charter template used to provide a high-level overview of the project scope, deliverables, and resources. https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Screen-Shot-Communication-Plan-300x167.png Communication Plan https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Stakeholder-Analysis-300x162.png Stakeholder Analysis template https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-10-at-1.38.15-PM-300x230.png Better Meetings https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-23-at-2.21.59-PM-268x300.png Template for creating a meeting agenda. https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Weekly-Project-Status-Report-300x169.png Weekly-Project-Status-Report https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-25-at-11.16.35-AM-300x168.png Template for establishing meeting ground rules. https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-25-at-11.59.00-AM-300x167.png Summary of meeting roles, which include leader/facilitator, scribe, time keeper, presenter, and process checker. https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Screen-Shot-2020-03-18-at-3.42.17-PM-300x163.png https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-4.41.36-PM-300x167.png Template for facilitating plus/deltas at the end of the meeting. https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-25-at-10.00.50-AM-300x171.png 5 Stages are team formation - forming, storming, norming, performing, and adjourning. https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Fist-to-Five-300x105.png Consensus Building - Fist to Five is useful for helping to build team consensus https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Change-Readiness-Assessment-300x172.png Change Readiness Assessment - Before activating a project, complete a Change Readiness Assessment https://www.thegreendotgroup.com/wp-content/uploads/2023/01/RACI-Matrix-300x160.png https://www.thegreendotgroup.com/wp-content/uploads/2020/01/GD_Who_We_Are_web-232x300.jpeg Green Dot Mission, Vision, and Values https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/advanced-problem-solving-tools-and-templates/ 2022-09-14T23:43:30+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-25-at-9.26.42-AM-249x300.png Project charter template used to provide a high-level overview of the project scope, deliverables, and resources. https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Team-Charter-Canvas-300x224.png Project Team Canvas https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-7.39.03-AM-e1580474449107-300x297.png Template for creating an SBAR (situation, background, assessment, recommendation). https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-23-at-2.10.54-PM-300x162-1.jpg Project A3 Report Template https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Voice-of-the-Customer-300x164.png Collecting Voice of the Customer https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Stakeholder-Analysis-300x162.png Stakeholder Analysis template https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Screen-Shot-Communication-Plan-300x167.png Communication Plan https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-8.20.39-PM-300x167.png Problem Statement https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-27-at-3.28.56-PM-300x169.png Template for creating a SMART statement. SMART stands for specific, measurable, attainable, relevant, and time-bound https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-06-at-6.14.20-PM-300x171.png Elevator Pitch https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Screen-Shot-2020-03-28-at-2.47.55-PM-300x168-1.jpg Gemba https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Screen-Shot-2020-03-28-at-2.43.58-PM-300x157.png Process Mapping https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-10-at-12.17.00-PM-300x162.png Critical to Quality Tree (CTQs) https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Screen-Shot-2020-03-28-at-3.09.00-PM-300x159.png SIPOC https://www.thegreendotgroup.com/wp-content/uploads/2020/02/Screen-Shot-2020-02-06-at-5.56.50-PM-300x170.png Understand the 8 common forms of waste using the acronym DOWNTIME (defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing). https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-28-at-2.27.36-PM-300x169.png Template for facilitating 5 whys. https://www.thegreendotgroup.com/wp-content/uploads/2020/01/GD_Who_We_Are_web-232x300.jpeg Green Dot Mission, Vision, and Values https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/design-thinking-tools-and-templates/ 2022-10-31T20:00:52+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Design-Thinking-Process-3Ds-of-Design-Define-Design-Deploy-1.png Design Thinking Process - Empathize, Define, Ideate, Prototype, Test, and Deploy, process improvement methodologies https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Empathy-Mapping-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Fly-on-the-Wall-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/User-Needs-Statement-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Persona-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Sketching-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Deep-Dive-Interview-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/HMW-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2022/08/Challenge-Statement-Promo.png https://www.thegreendotgroup.com/wp-content/uploads/2020/11/design-sprint-process-300x239.jpg Design Thinking - Design Sprint - A Design Sprint is a 5-day event that uses Design Thinkinging to creatively solve complex problems. https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Challenge-Statement-300x167.png design challenge statement https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Team-Charter-Canvas-300x224.png Project Team Canvas https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Customer-Journey-Map-300x199.png https://www.thegreendotgroup.com/wp-content/uploads/2020/11/Deep-dive-interview-300x177.png Deep Dive Interviews - Interviewing for empathy https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Fly-on-the-Wall-Observation-300x164.png Fly on the Wall Observation Tool used to document notes and findings from in the field observations https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Empathy-Mapping-300x264.png Empathy Mapping Design Thinking Process to unpack customer interviews https://www.thegreendotgroup.com/wp-content/uploads/2021/02/GreenDot-Persona-Template-300x169-1.jpg https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Extreme-users-300x198.jpg Extreme users https://www.thegreendotgroup.com/wp-content/uploads/2020/11/User-Needs-Statement-300x99.png User Needs Statement https://www.thegreendotgroup.com/wp-content/uploads/2020/11/How-Might-We-300x115.png How Might We Statement https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-WINS-Example-300x168.png Customer Wins Matrix https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-Radar-Example-100x100.png Customer Radar Example Customer Radar Example https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Customer-2x2-1-100x100.png Customer 2×2 matrix example Customer 2x2 matrix example https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Mind-Mapping-100x100.png Mind Mapping Mind Mapping https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Sketching-Template-Example-300x217.png Thumbnail Sketching https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Storyboard-Layout-a-grid-100x100.png Storyboard-Layout-a-grid Storyboard-Layout-a-grid https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Determining-what-to-prototype-300x175.png Determining what to rapid prototype https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Role-Playing-Template-Example-300x181.png Design Thinking Role Playing template https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Feedback-Grid-Template-300x168.png Feedback Grid Template https://www.thegreendotgroup.com/wp-content/uploads/2022/03/UAT-Worksheet-Example-300x175.png User Acceptance Testing Worksheet https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Business-Case-Canvas-300x182.png Project Business Case Canvas template https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Service-Blueprint-300x170.png Design Thinking Service Blueprint https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Minimum-Viable-Product-or-Service-300x170-1.jpg Minimum Viable Product or Service https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Strategy-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Certification-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2022/10/Project-Management-150x150.png https://www.thegreendotgroup.com/wp-content/uploads/2020/01/GD_Who_We_Are_web-232x300.jpeg Green Dot Mission, Vision, and Values https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/communication-plan/ 2023-05-09T20:23:43+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Communication-Plan-Template-Example-768x430.png Communication Plan Template https://www.thegreendotgroup.com/wp-content/uploads/2020/12/Communication-Plan-Template-Example-1024x573.png Communication Plan Template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Change-Management-Certification-Teaser-1024x791.png Introduction to Change Management Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/project-a3/ 2023-05-09T20:36:50+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/04/A3.png Project A3 Report Template https://www.thegreendotgroup.com/wp-content/uploads/2021/12/A3-Flow-1024x520.png Project A3 Report Template, diagram of how team use A3 Thinking to solve complex probems https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-A3-Thinking-Certification-Teaser-1024x791.png Introduction to A3 Thinking, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/stakeholder-analysis/ 2023-05-09T20:41:55+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Stakeholder-Analysis-768x415.png Stakeholder Analysis template https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Stakeholder-Analysis-1024x553.png Stakeholder Analysis template https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Change-Management-Certification-Teaser-1024x791.png Introduction to Change Management Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/meeting-agenda/ 2023-05-09T20:35:18+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/04/Agenda-Best-Practices-1024x576-1.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-23-at-2.21.59-PM.png Template for creating a meeting agenda. https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Meeting-Management-Fundamentals-Certification-Teaser-1024x791.png Meeting Management Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/weekly-status-report/ 2023-05-09T20:43:17+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Weekly-Project-Status-Report-768x433.png Weekly-Project-Status-Report https://www.thegreendotgroup.com/wp-content/uploads/2020/10/Stop-Light-Report-Tutorial-1024x576.png Weekly Status Report Stop Light Indicators https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Weekly-Project-Status-Report-1024x577.png Weekly-Project-Status-Report https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/sbar/ 2023-05-09T20:41:05+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-7.39.03-AM-e1580474449107-768x760.png Template for creating an SBAR (situation, background, assessment, recommendation). https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-7.39.03-AM-e1580474449107.png Template for creating an SBAR (situation, background, assessment, recommendation). https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/all-improvement-tools-and-templates/project-charter/ 2023-05-09T20:36:59+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-25-at-9.26.42-AM.png Project charter template used to provide a high-level overview of the project scope, deliverables, and resources. https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-22-at-3.36.44-PM-1024x784.png Project Charter https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/testimonials/ 2022-09-11T19:02:33+00:00 0.7 yearly https://www.thegreendotgroup.com/yellow-belt-workshop-survey/ 2020-07-01T21:15:37+00:00 0.7 yearly https://www.thegreendotgroup.com/checkout-page-woocommerce/ 2020-06-28T21:05:07+00:00 0.7 yearly https://www.thegreendotgroup.com/cart-page-woocommerce/ 2024-04-22T23:59:42+00:00 0.7 yearly https://www.thegreendotgroup.com/payment/ 2020-06-11T12:20:28+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/about/ 2025-09-15T18:23:40+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2021/05/Bio-photo-Tom-West.jpg https://www.thegreendotgroup.com/the-green-dot-group/suggestions/ 2020-05-02T21:42:49+00:00 0.9 yearly https://www.thegreendotgroup.com/profile/ 2020-05-01T09:05:05+00:00 0.7 yearly https://www.thegreendotgroup.com/account/ 2025-09-19T19:33:42+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/login/password-reset/ 2021-03-15T19:30:49+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/articles/improvement-nerds-newsletter/ 2024-11-19T21:59:01+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/04/Screen-Shot-2020-04-24-at-9.56.00-PM-150x150-1.jpg Improvement Nerds Podcast and Newsletter subscribe now to nerd out with us about all things related to continuous process improvement https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Screen-Shot-2020-04-24-at-10.04.39-PM-qpj7n1ghihs64rmkagd24wygj0d3kneh2e9glg3nky.jpg Screen Shot 2020-04-24 at 10.04.39 PM Screen Shot 2020-04-24 at 10.04.39 PM https://www.thegreendotgroup.com/wp-content/uploads/2020/04/shutterstock_144037288-150x150.jpg Online continuous improvement resources https://www.thegreendotgroup.com/my-account/ 2024-01-09T20:35:17+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/shop/ 2020-04-30T21:52:57+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/shop/cart/order-tracking/ 2020-04-20T20:05:06+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/shop/checkout/ 2022-08-31T02:03:45+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Screen-Shot-2020-01-31-at-7.39.03-AM-e1580474449107-300x300.png Template for creating an SBAR (situation, background, assessment, recommendation). https://www.thegreendotgroup.com/wp-content/uploads/2021/12/Persona-template-example-300x300.png Customer Persona template example https://www.thegreendotgroup.com/the-green-dot-group/shop/cart/ 2022-08-30T23:43:34+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/login/ 2022-08-29T23:40:18+00:00 0.7 yearly https://www.thegreendotgroup.com/the-green-dot-group/learning/learner-profile/ 2026-03-27T17:20:37+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Trusted-content-ozfcbq9gyzlu4e2vdfzit716f48h2ru0kveiddcb8o.png Trusted content Trusted content https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Toolbox-ozfcbmi47ngoty8bzed0j7zc1kr07zf38cskg9hvxk.png Toolbox Toolbox https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Personalized-mentorship-ozfcb2ri84po25106ntukuynkhgaqc8q5n3ddgb5k8.png Personalized mentorship Personalized mentorship https://www.thegreendotgroup.com/wp-content/uploads/2021/05/Leadership-Speech-Acts-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2024/05/Data-Analytics-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2024/09/PMP-Intro-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2025/02/TWI-Intro-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Get-Your-White-Belt-Certification.png Get Your Lean Six Sigma White Belt Certification https://www.thegreendotgroup.com/wp-content/uploads/2025/02/Agile-Intro-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Yellow-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Yellow Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/BB-Test-Prep-Teaser-1024x791.png Black Belt Test Preparation https://www.thegreendotgroup.com/wp-content/uploads/2025/01/Mastering-Change-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/5S-Certification-Teaser-1024x791.png 5S Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Advanced-A3-Training-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Change-Management-Certification-Teaser-1024x791.png Introduction to Change Management Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/MBB-Test-Prep-Teaser-1024x791.png MBB Test Prep, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Process-Mapping-Fundamentals-Course-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-A3-Thinking-Certification-Teaser-1024x791.png Introduction to A3 Thinking, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2024/10/RIE-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2023/09/Flow-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Daily-Improvement-Certificate-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Meeting-Management-Fundamentals-Certification-Teaser-1024x791.png Meeting Management Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Free-Practice-Exam-Teaser-1024x791.png Free Lean Six Sigma Black Belt Practice Exam, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2025/03/Leader-Standard-Work-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2026/02/Standard-Work-Overview-Course-Certificate-Preview-1024x791.png https://www.thegreendotgroup.com/the-green-dot-group/continous-process-improvement-training-online-course/ 2024-01-09T20:53:46+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/01/MBB-Test-Prep-Teaser-1024x791.png MBB Test Prep, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Advanced-A3-Training-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2023/04/Process-Mapping-Fundamentals-Course-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/BB-Test-Prep-Teaser-1024x791.png Black Belt Test Preparation https://www.thegreendotgroup.com/wp-content/plugins/widgetkit-for-elementor/dist/images/placeholder.jpg https://www.thegreendotgroup.com/wp-content/uploads/2023/08/Gemba-Walk-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2023/01/Daily-Improvement-Certificate-Teaser-1024x791.png https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Lean-Six-Sigma-Green-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Green Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Yellow-Belt-Certification-Teaser-1024x791.png Lean Six Sigma Yellow Belt Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2021/02/Meeting-Management-Fundamentals-Certification-Teaser-1024x791.png Meeting Management Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-A3-Thinking-Certification-Teaser-1024x791.png Introduction to A3 Thinking, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/5S-Certification-Teaser-1024x791.png 5S Certification, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2020/03/Get-Your-White-Belt-Certification.png Get Your Lean Six Sigma White Belt Certification https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Free-Practice-Exam-Teaser-1024x791.png Free Lean Six Sigma Black Belt Practice Exam, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Change-Management-Certification-Teaser-1024x791.png Introduction to Change Management Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Introduction-to-Project-Sponsor-Certification-Teaser-1024x791.png Introduction to Project Sponsor Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2022/01/Design-Thinking-Certification-Teaser-1024x791.png Design Thinking Training, continuous improvement certifications https://www.thegreendotgroup.com/wp-content/uploads/2021/03/Leadership-Speech-Acts-1024x1024.png Leadership Speech Acts https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Trusted-content-ozfcbq9hkx01xe5qkwf3v8gcxscaenfvirp3g2kx98.png Trusted content Trusted content https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Toolbox-ozfcbmi4tkuwmyb76usll9eik8utjv0y6935iyqhy4.png Toolbox Toolbox https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Personalized-mentorship-ozfcb2riu23vv53ve49fmwdu35k427ul3jdyg5jrks.png Personalized mentorship Personalized mentorship https://www.thegreendotgroup.com/the-green-dot-group/learning/workshops/ 2024-12-03T21:44:00+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/shutterstock_725259640-1024x683.jpg Yellow Belt https://www.thegreendotgroup.com/wp-content/uploads/2020/01/shutterstock_692090629-1024x683.jpg Compares how the left brain (more analytical brain) and the right brain (or creative brain) compare. https://www.thegreendotgroup.com/wp-content/uploads/2020/02/shutterstock_1565140741-1024x535.jpg Green Belt https://www.thegreendotgroup.com/wp-content/uploads/2020/02/shutterstock_570888670.jpg Black Belt https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Trusted-content-ozfcbq9gyzlu4e2vdfzit716f48h2ru0kveiddcb8o.png Trusted content Trusted content https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Toolbox-ozfcbmi47ngoty8bzed0j7zc1kr07zf38cskg9hvxk.png Toolbox Toolbox https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Personalized-mentorship-ozfcb2ri84po25106ntukuynkhgaqc8q5n3ddgb5k8.png Personalized mentorship Personalized mentorship https://www.thegreendotgroup.com/the-green-dot-group/nerd-shop/ 2022-08-30T00:11:17+00:00 0.8 yearly https://www.thegreendotgroup.com/process-improvement-tools-and-templates-resource-center/ 2023-12-05T21:37:24+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Design-Thinking-Phases.png Design Thinking process, process improvement methodologies https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Lean-Process-Improvement.png Lean Cycle, process improvement methodologies https://www.thegreendotgroup.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-22-at-6.34.54-PM.png Operational Excellence https://www.thegreendotgroup.com/wp-content/uploads/2022/03/Business-Process-Management.png business transformation, process improvement methodologies https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/the-green-dot-group/articles/must-reads/ 2024-10-21T16:04:25+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2024/10/ChiefJoyOfficer.jpg https://www.thegreendotgroup.com/wp-content/uploads/2024/10/Switch.jpg https://www.thegreendotgroup.com/wp-content/uploads/2024/10/TrustInspire.jpg https://www.thegreendotgroup.com/wp-content/uploads/2024/10/DaretoLead.jpg https://www.thegreendotgroup.com/wp-content/uploads/2024/10/FearlessOrganization.png https://www.thegreendotgroup.com/wp-content/uploads/2024/10/InfiniteGame.png https://www.thegreendotgroup.com/wp-content/uploads/2024/10/Yesand.jpg https://www.thegreendotgroup.com/wp-content/uploads/2024/10/Sprint-794x1024.jpeg https://www.thegreendotgroup.com/wp-content/uploads/2024/10/EverybodyMatters.jpg https://www.thegreendotgroup.com/improvement-nerds-podcast/ 2024-08-29T22:09:02+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/04/Screen-Shot-2020-04-24-at-9.56.00-PM.jpg Improvement Nerds Podcast and Newsletter subscribe now to nerd out with us about all things related to continuous process improvement https://www.thegreendotgroup.com/wp-content/uploads/2020/10/GD_Podcast_No_Bar.png Improvement Nerds Podcast https://www.thegreendotgroup.com/the-green-dot-group/learning/ 2024-04-25T18:40:59+00:00 0.8 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/08/Online-Academy-Scaled-Image.jpg Online continuous process improvement tools, templates, and training https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Trusted-content-ozfcbq9gyzlu4e2vdfzit716f48h2ru0kveiddcb8o.png Trusted content Trusted content https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Toolbox-ozfcbmi47ngoty8bzed0j7zc1kr07zf38cskg9hvxk.png Toolbox Toolbox https://www.thegreendotgroup.com/wp-content/uploads/elementor/thumbs/Personalized-mentorship-ozfcb2ri84po25106ntukuynkhgaqc8q5n3ddgb5k8.png Personalized mentorship Personalized mentorship https://www.thegreendotgroup.com/the-green-dot-group/articles/ 2020-08-23T05:47:31+00:00 0.9 yearly https://www.thegreendotgroup.com/wp-content/uploads/2020/01/shutterstock_1111512254-1024x379.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Puppy-1024x710.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/shutterstock_587620850-1-1024x694.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Cross-Country-1024x683.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Mammoth-Cave.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Fist-bump-1024x670.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Design-Thinking-1024x535.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Go-Slow-1024x535.jpg https://www.thegreendotgroup.com/wp-content/uploads/2020/01/Baldrige-Examiners.jpg https://www.thegreendotgroup.com/contact-us/ 2024-11-26T14:41:32+00:00 0.7 yearly