To help turn problems into opportunities, the Design team can use Fly-on-the-Wall to observe the end-user in action. Through these observations, the Design team can clarify what the problem is and inspire a solution. The AEIOU and 5 Whys framework provide the team with a simple structure for documenting and analyzing what they are observing during the Fly on the Wall exercise.
Templates are provided for personal or professional use. A single purchase is the equivalent of a single/individual license. The individual license can be used as many times as the single user desires. If you would like to purchase an additional license for multiple users, please select the appropriate quantity. For corporate pricing, please email firstname.lastname@example.org.