User Acceptance Testing

Determine if your solution is acceptable through User acceptance testing


User Acceptance Testing comes into play during the Testing phase of the Design process when the team puts their prototypes in front of real users to determine if the solution is acceptable. During the early part of the testing phase, the team is still collecting feedback on what does and doesn’t work to help iterate their idea. However, as the testing draws to a close, the tweaks that are made to the solution will begin to taper, and a more final solution will begin to emerge.

User acceptance testing (UAT) is a late-stage Design activity that helps the team establish the criteria for the minimum viable product or service while also creating a business case to formally launch the idea as a product or service offering.

User Acceptance Testing Worksheet
User Acceptance Testing Worksheet

Download the Free "User Acceptance Testing" Template (PDF)

Purchase the template to customize for your own organization

All of our tools and templates are available in Word or PowerPoint format to allow organizations to purchase and customize the templates to their brand standards.

Doing User Acceptance Testing allows an organization to test prototypes of a product or service in front of real customers to see if they are viable in the marketplace. This stage also allows organizations to tweak the product and create a business case for launching the offering. This topic is a core concept of applying creative problem-solving through design thinking. To learn more about design, please visit our Introduction to Design Thinking Course.

The Design Thinking course teaches a creative problem-solving that will give any professional an advantage in their industry or career.


  • Designers or Product Development professionals that are motivated to bring innovative new products and services to their business and customers.
  • Consultants who want to offer their clients a model for applying creative problem-solving to help address business challenges.
  • Human Resource professionals seeking to develop more human-centered solutions to support workforce members while driving higher levels of employee engagement.
  • Members of Leadership who are wishing to gain competitive advantage by differentiating their business’s products and services.
  • Individuals or Teams that are searching for new ways to solve complex problems by placing the customer’s needs at the center of their solutions.
Design Thinking Training, continuous improvement certifications

This course will help expose the learner to various design thinking tools and mental models – all with the emphasis on innovating through creative problem-solving.


Our objective is to provide the learner with practical tools for applying a versatile 3-step design thinking process within their organizations. Through this framework, the learner will be able to reframe problems from the customer’s perspective. With this perspective in mind, the learner will drive improvements around the customer experience using tools such as deep-dive interview, journey mapping, empathy mapping, and rapid prototyping.

Need help introducing use of User Acceptance Testing at your organization?

Schedule a 30 minute coach call today and let’s talk through the details. 

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