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Standardized problem-solving helps to empower everyone in the organization to help identify and action on opportunities for improvement.
Having a shared language and a common framework allows for teams to collaborate, share best practices, and continually improve.
Provide a high-level overview of the project in less than 2 minutes.
The Gemba, or process walk, is a useful activity for observing the process in action. Through observation and questioning, the Gemba is a helpful way for studying the current state.
The CTQ Tree helps to define the customer's needs, requirements, and expectations is measurable terms.
The SIPOC map is an acronym for Supplier, Input, Process, Output, and Customer. The SIPOC provides a high-level process view.
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