Waging war on bad process using the following frameworks.

Most Commonly Used Improvement Tools

Project charter template used to provide a high-level overview of the project scope, deliverables, and resources.

Project Charter

Get your project started on the right foot by documenting your scope, timeline, and required resources using a project charter.

Template for creating an SBAR (situation, background, assessment, recommendation).


When discussing the need for a project, try to summarize the need for the project and your recommendation using an SBAR.

Project A3

A3 Template (6 box)

The A3 template is used to help guide the problem-solving process through asking the basic improvement questions.

Template for creating a meeting agenda.

Meeting Agenda

Does your organization use a standardized meeting agenda template?

Stakeholder Analysis template

Stakeholder Analysis

Managing stakeholder expectations, keeping everyone informed and engaged, starts with a stakeholder's analysis.

Communication Plan

Communication Plan

It is important that a plan exist to help facilitate effective communication from project start to finsih.

Stop light report, weekly status update

Weekly Status Report

Creating transparency around the project's health and status is critical to the project's success.

Template for creating a problem statement. Address the 4 "W"s of a problem. What is the problem? Who is experiencing the problem? When/where is the problem occuring? Why is the problem important to solve?

Problem Statement

A well-defined problem is a half-solved problem. The problem statement explains what the problem is and it is needed.

Template for creating a SMART statement. SMART stands for specific, measurable, attainable, relevant, and time-bound

SMART Aim Statement

Help set the project up for success with a clear, measurable objective. SMART stands for specific, measurable, attainable, relevant, and time-bound.

Process Mapping

Process Map

A process map helps to capture the process steps and activities that are followed in order to create a specific product or service.

Understand the 8 common forms of waste using the acronym DOWNTIME (defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing).

8 Forms of Waste

DOWNTIME is a acronym that is helpful in identifying and targeting the 8 common forms of waste that exist within a process.

Template for facilitating 5 whys.

5 Whys

To determine root cause, ask the question "Why is this happening?" a minimum of 5 times. Helps teams understand the difference between symptoms and causes.

We are excited about the opportunity to partner. Check out our list of game change services.

Green Dot Mission, Vision, and Values

Service Offerings

For a list of the services that the Green Dot Group provides, please reference the attached Service Offerings List.

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