Waging war on bad process
We empower improvement by investing in others. Giving them the skills they need to make and lead change, while making improvement a team sport.
Empowerment is essential to any transformation.
Start where you are.
When you empower others to participate, you get an honest and accurate reflection of where you currently are. Not where you think you are. Or where you think you should be. But a real assessment of where you are and what is possible.
Change happens by the people, not to the people.
When you empower others to participate, you get more ideas than you could possibly act on. And improvement just don’t occur through projects. It begins to occur through everyday activities, as people find ways to add value in little ways, which add up to big results.
Sustained results.
When you empower others to participate, not only are your results better, they are sustained longer. Because the ideas behind each change came from the people who do the work, accountability to implement the ideas and sustain the ideas will be higher.
Support in designing and deploying your organization’s strategy.
Service offerings include:
Provide work-class professional training, certification, and learning experiences.
Certification offerings include:
Deploy a structured framework for organizing, prioritizing, and executing projects.
Service offerings include:
We help to improve processes, using Lean Six Sigma and Continuous Process Improvement, because we believe people deserve to work with good, reliable process.
We are passionate about creating processes that help organizations and their employees make an impact – going home each day knowing they made a difference.
For a list of the services that the Green Dot Group provides, please reference the attached Service Offerings List.
Transformation Requires New Thinking.
Never Stop Learning.
Online Learning
Attend one of our multiple online courses. We are working hard to provide you with an amazing learning experience on your schedule. Be sure to check out our Online Courses in the Green Dot Academy.
Tools and Templates
Our Resource Center is full of nerdy stuff. Equip yourself with the tools and templates you will need in order to change the world.
Join us as we host conversations about everything improvement.
Nerd out with us as we dream about making the world a better place.
#improvementnerds
We believe that working with good processes can lead to joy. Being happy at work can lead to being happy at home.
Life is short, you have to love what you do, and do what you love. Because in the end, organizations don’t change the world. People do.
This is the core tenet of our podcast, our newsletter, and everything we do.
What our customer’s are saying…
Tom and the Green Dot team are amazing. They worked with our team to do yellow belt training as well as facilitated multiple change management and process improvement sessions. They are thoughtful, wise and forced us all to think differently. They are and will be a long-term part of our continued growth and improvement… Read more “Integral part of the team”
I’ve done a few yellow belt trainings at other companies and this one included much more relevant examples than others.… Read more “Very relevant”
This intro laid a great foundation for continued learning. It was laid out in a way that was easy to follow and still felt very… Read more “Great Intro to LSS”
Tom and I have crossed paths in our professional careers many times over the years, but this last year marks a first for us. I brought in him to help a client address Category Six of the Baldrige Framework related to process improvement. He partnered with my client, taught Lean and graduated over ten teams as a Yellow Belt cohort group with tangible and measurable results. This feat was celebrated this last week by the client organization with presentations by each team to senior leadership, Tom and myself. Any consultant knows it is a risk to bring in another consultant… Read more “Great collaborator”
Just starting training and I am already planing out ways to utilize the beginning processes I have learned so far! Much more to… Read more “Keep going!”
Green Dot has been informative and easy to understand throughout my… Read more “Green Dot has been informative”
This program provided a basis for understanding quality improvement. I appreciate the variety of resources to cater to different learning… Read more “This program provided a basis”
Great systematic approach to make change and improve… Read more “NPs making change”
Great course! Loved the flashcards… Read more “Great course! Loved the flashcards”
I’ve learned about many of these tools individually but never in a formal setting that bridged each step of the Change Management Process together. I feel like I have life-long tools to help me taken on change and sustain the change efforts until change is needed… Read more “Watch Out World, Here Comes Change”
I really liked the course and how each training section would roll right into the next. In my opinion, this made it easier to digest. I also really enjoyed the fact that there is downloadable content to be used as a resource when needed in the… Read more “This is the way”
I enjoy the variation in the delivery method throughout the… Read more “I enjoy the variation in”
I thought the training was a great mix between videos, infographics, and text. It was very clear and precise as a reader and I really appreciated all the knowledge gained in this… Read more “I thought the training was”
As someone who is in a TON of meetings, I’m hoping everyone on my team will adopt these practices so that our time is used more… Read more “Making meetings better”
This course and all of the tools are really helpful and will be utilized as I work on future improvement… Read more “Helpful tools”
A great, easy-to-understand explanation of Six Sigma White… Read more “Great easy to understand explanation”
Lots of useful content, but a lot to absorb; Think this works best when you have a project in mind to apply the principles to in your head as you review the entire… Read more “Allow yourself time to absorb this material”
I got this certification through one of my academic courses and know it will be very useful to have this knowledge and apply it in the medical… Read more “Very useful knowledge”
Mr. West spearheaded quality improvement training for our leadership team and members of our quality council. The focus of the training was to help our leaders and caregivers evaluate and improve organizational processes to create a world-class patient experience, increase process reliability, and enhance workforce satisfaction. Learners enrolled in the course discovered new ways to approach problem-solving and the mindset to make and lead change. The partnership was a success, with learners commencing from the 2021 cohort. To assist in our relentless pursuit of excellence, Mr. West will facilitate a second cohort Yellow Belt Training to evaluate, prioritize, and execute… Read more “Spearheaded Quality Improvement Program”
Love all the tool templates. Easy to understand content. Thank… Read more “Great Information and Tools”
The White Belt Certification was very helpful to begin thinking about how to become an agent for change and process improvement within a company or… Read more “Very helpful”
Everything was easy to go through, I liked that it gave both printed and video… Read more “Everything was easy to go”
I find this information very helpful and I look forward to using it to address issues in our agency in the… Read more “I find this information very”
I can appreciate the new perspectives that Green Dot Consulting Group have suggested to better our… Read more “Informative”
Great course, easy to follow and fit into my schedule. Learned a great… Read more “Great course, easy to follow”
The course content was laid out and organized nicely. Each module wasn’t too lengthy; nice bite-sized chunks to encourage trainees to continue through the… Read more “Bite-sized”
This was valuable information and I plan on utilizing all of the worksheets to help me solve an issue of current workflow from the start to the finish of an… Read more “This was valuable information”
I have enjoyed learning about Lean Six Sigma and how to obtain my Yellow Belt. Excited to continue… Read more “I have enjoyed learning about”
The course helped emphasize the importance of effective solution design. I found this course to be particularly helpful in structuring the thought process around how to create a solution that meets customers needs. In some cases, it can be easy to rush through the solution phase, and I think that the focus on factors that should be considered prior to selecting and implementing an appropriate solution were… Read more “The course helped emphasize the importance of empathy”
Nice format to be able to tackle on your own time. Well done short vingette videos, written material on the website, and… Read more “Quick, Easy, Effective”
So far, I have really enjoyed the prereq training. This training has increased my excitement for the upcoming course as I feel that I have already gained new knowledge on items that I would like to implement in my meeting… Read more “Thank you GreenDot”
This was an excellent start to my path down Six… Read more “This was an excellent start”
The format of the training was very user-friendly and interactive. Concepts were easy to understand and could be easily applied to real-word… Read more “The format of the training”
The course was a great high level on project management process and the use of continuous improvement… Read more “Great high-level overview”
Over all a very interesting and informative program. Adding more voice overs and matching activities would improve my… Read more “Over all a very interesting”
The course is great! The information is easily digestible and explained very… Read more “Great Course!”
Very rewarding thus… Read more “No time for down time”
The Yellow Belt course has been quick and easy to… Read more “Quick and easy to understand”
As an occupational therapy student, it was interesting to think about the ways in which I could apply this white belt training in future workplaces/community sites. I appreciated the diversity of information presentation (written out, visual diagrams/figures/flowcharts, and videos) to help cater towards all different learning styles. I think it is a well-thought out training with lots of different… Read more “As an occupational therapy student,”
A very thorough and concise course to introduce Six… Read more “A very thorough and concise”
I think this was very thorough. I loved the written explanation with supplemental… Read more “I think this was very”
The content delivery supports various types of learning. I enjoyed applying the information by matching real-life examples to the… Read more “The content delivery supports various learning styles.”
This is a great course to learn about effective ways to cut waste and add more value to workplace… Read more “White Belt Pro”
Training material was easy to follow. The information covered can be used in my day to day life both professionally and… Read more “Training material was easy to follow”
I am glad I had the opportunity to have learned about 5S. I feel that it will impact me positively in the… Read more “I am glad I learned 5S”
Excellent, and unironically clear and concise training.… Read more “Training is on the DOT!”
I would have liked to have all the info graphics and powerpoint slides in one download instead of having multiple downloads with someones only one slide. Also, the yellow belt handbook was not available at the… Read more “Make it easier to download things”
Thorough and exhaustive. Some quizzes can feel a bit esoteric, but all in all knowledge worth… Read more “Thorough”
Against all odds, a team of one made it! Sometimes, a true challenge turns into a valuable learning experience and a worthy contribution to your organization. Thank you Green Dot… Read more “Met the Challenge”
Sponsor training was very informative and helped gain perspective on project management, how to help the team to shift direction if needed, and follow a clear roadmap to achieve goals for… Read more “Game changer”
I thought the course was informational and helpful for the first step of learning Six Simga… Read more “Informative course”
Mr. Thomas West is one of the top professionals in Six Sigma/Lean worldwide. He led me through some Black Belt projects and he was my mentor during my preparation for MBB. He has a wide knowledge and experience in several areas of Six Sigma (PESTEL, SWOT, Strategic Deployment Goals, Business Systems and Process Management, Lean, DMAIC, ….). He is one of the best Six Sigma/Lean consultants/trainers who can guide and support professionals for all the levels of Six… Read more “Helped me prepare for my MBB”
I learned new ways to not only approach problem solving, but to approach problem finding. I believe with continued training and mentorship I can grow in my ability to lead projects and to bring forth problems that may not be easily noticeable. I honestly came into Yellow Belt training not wanting to participate because of my full schedule, but I think that I can apply some of these skills to managing my weekly/monthly to do list also. This will allow me to engage in projects more… Read more “Paint The Town Yellow!”
Course was very thorough and easy to… Read more “Course was very thorough and”
Training material was interesting and easy to… Read more “Training materials were interesting”
I love the train-at-your-pace setup in addition to the written and video… Read more “Thank you Green Dot Group!”
Thanks for such an effective training. I look forward to implementing more of what I learned to my… Read more “A Training that Sticks”
I can now contribute to my organizations change management… Read more “Ready to contribute to change”
Thanks so much for such a helpful course. I enjoyed the content and implementing what we learned into our real-life work settings. These topics are not something we learn in school so I’m grateful that my workplace offered this important training. I look forward to using what I learned and making it stick to more aspects of my… Read more “A Training That Sticks”
Key concepts explained… Read more “Identifying The Problem Is Key To Fixing The Problem”
I truly enjoyed this Yellow Belt course. The Green Dot platform is easy to use and kept me engaged between the curriculum, videos, attachments, quizzes, and drag-n-drop style… Read more “I enjoyed nerding out to this course!”
Looking forward to using new skills to make positive changes at my… Read more “Think Differently”
Throughout my yellow belt training I found that many of the tools were familiar due to using them in past project, yet a full understand of each tool or the big picture was never developed. Due to my training with the Green Dot Group, I now understand how each tools connects to eliminating waste in our processes and creating value with each… Read more “Closing the Gap”
Tom’s teaching is very hopeful. The detail in which he explains the concepts really make sure that they are driven home. Combine that with quizzes and practical examples and the concepts really start to sit… Read more “Thorough”
Very informative information provided in a format you can learn through modules and videos! The acronyms for waste are very… Read more “Very informative information provided in”
I have really enjoyed this training so far. I love how the material is easy to read and… Read more “I have really enjoyed this”
This course has been an essential portion of my knowledge of Lean Six Sigma. I look forward to using this newly learned ideas in the… Read more “Essential training”
Lean Six Sigma was very informative and had materials that gave explanations in different formats and… Read more “Helpful templates”
This was an informative way of keeping clients and internal employees in mind while change takes… Read more “Change Management For People”
Infographics do well with… Read more “Infographics do well with summarizing!”
I have enjoyed learning new ways to address ways to improve my teams workflows. It is not all technical information, there are also get activities you can do with your team that speak for themselves on why taking steps to improve workflow is… Read more “Gave me great ideas to help motivative my team”
I continue to enjoy and love learning the processes of what it takes to start and carry out a… Read more “I continue to enjoy and”
Helpful and will lead to better flow in the… Read more “Helpful and will lead to”
I look forward to becoming a Yellow Belt in the Green Dot program to help my company reach goals that so many of us have for the love of our… Read more “I look forward to becoming”
This training was very eye-opening in terms of making processes, and more specifically, changes more efficiently. I’m glad we had the opportunity to learn how to reduce waste and map out projects in a efficient… Read more “This training was very eye-opening”
Clear and easy processes and… Read more “Clear and easy processes and documents”
There were a lot of “ah-ha” moments in this course. Things that were so simple that can be applied to my daily work right away.… Read more “There were a lot of”
This course was such an incredibly rewarding experience. The well-structured platform and comprehensive course material made it easy to learn at my own pace while ensuring a thorough understanding of each concept. Collaborative opportunities with fellow participants and prompt support from facilitators created a sense of community and guidance. Equipped with a solid foundation in Six Sigma, I am now equipped with invaluable knowledge and skills for personal and professional growth. I highly recommend this course to anyone seeking to enhance their understanding of process improvement and quality… Read more “Setting the Pace and Reducing the Waste!”
I enjoyed this course along with several others. While going through this course I kept thinking “in what way at my current job could this be implemented”. Would be great to walk through something like this in person while learning or after learning the… Read more “Design for the win!”
Simple, concise, easy to… Read more “Simple, concise, easy to understand.”
The 5S process is so simple that I cant believe that I have been missing this in my digital… Read more “5S for the digital world”
Organizational change is challenging, but when you are able to get team members to agree on a common set of principles to drive change, while thinking systemically about how change impacts the org as a whole, the process gets easier. Grateful our team is taking on this collective learning. We are already seeing the… Read more “Change is hard. Green Dot makes it easier.”
I thought the interactive portion was a good way to keep people engaged in training. I also thought the videos were helpful for putting together the… Read more “I thought the interactive portion”
I believe my favorite part is learning about processes that help reduce waste and how ways to improve processes in our… Read more “Great Learning”
Very thorough insight on project sponsorship and project… Read more “Good insight”
Great organization of the material for optimal… Read more “Great organization of the material”
I enjoyed learning about the waste acronym and how the Six Sigma belts are representation of growth and the beauty in the process of growing. The White Belt training was informative and to be honest I was a little hesitant because I am a hands on learner , but this was… Read more “I enjoyed learning about the”
The process of yellow belt training has changed the way that I approach issues. It has helped me reframe my processes from a “do it now, get it done” process to utilizing the processes laid out in this course. It has also helped me better communicate with my staff and our… Read more “Improved Thinking and Communication”
This training was very informative and great knowledge to add to my… Read more “This training was very informative”
I really enjoyed this course! The content and delivery are great, but it also reminded me about the importance of the voice of the customer. How many times do we make assumptions about what solutions our customers want without seeking more information about their experiences and what they need? This course breaks it all down- the why, who, what, and how. You’ll see lots of pro tips related to assembling a team, best practices for each step in the process, and pitfalls to avoid. Descriptions and examples of how to use the tools, as well as downloadable templates help participants… Read more “Looking for a way to include the voice of the customer in your next project? This Design Thinking course has everything you need!”
I’ve learned a lot from the Green Dot Group. Applying what I’ve learned in their course will make me a more valuable team… Read more “A Great Experience”
I like the concept, I wish there were real life examples and short problems to implement out… Read more “I like the concept, I”
Great course! I liked the mini quizzes during the… Read more “Great course! I liked the”
I believe this training is valuable and relevant in many environments, both work and outside… Read more “Very relevant training”
Content is clear and well… Read more “Content is clear and well organized”
I worked with Tom West and Green Dot at Hill Physicians in San Ramon, CA. We were in the process of revamping our informatics support model. This involved a refocus from pure education of providers and staff to one of change management. Tom was able to see my vision and tailored a plan to implement a Lean/ Six Sigma training and adoption plan for staff. Employees were trained and certified as yellow belts and we set up a program of mentorship with the goal of growing them into green and black belts. The projects that the new yellow belts were… Read more “Tailored training plan”
This course was very easy to follow and quickly identifies entry level Six Sigma concepts. This course builds great foundation to build upon as someone progresses through the… Read more “An easy to understand approach to Six Sigma Basics”
I enjoyed learning about leadership and the… Read more “I enjoyed learning about leadership”
helpful process that can be applied to many aspects of… Read more “helpful process that can be”
I’ve learned useful language and tools to better communicate and structure the changes I want to see in my workplace. Highly… Read more “I’ve learned useful language and”
Great course that gives a great baseline overview of… Read more “Great Course”
This course has taught me much about change management and I look forward to implementing some of these 5S ideas in the… Read more “Change is constant”
The 5S strategy was very interesting and I definitely can see value in adopting this Model. I can also use the steps at home to better organize and unclutter all… Read more “We CANDO all things together!”
Great job delineating between the difference of white vs yellow belt. Loved the depth it went into on waste, A3, and 5S… Read more “Great job delineating between the”
Lines everything out clearly and effectively. Explains the key concepts with great… Read more “Great to the point training!”
I found this course overview very helpful in defining the path to take for problem solving and project management. I was able to pull various charts and information sheets to save and utilize for upcoming projects and problem solving in my… Read more “Intro to Project Sponsorhip”
This is a great course for anyone looking to improve their skills in meeting management. Very detailed and straight to the… Read more “This is a great course”
I appreciate having a formal treatment of this topic. It should really help any organization to align on established best practices and use a common language. I’m looking forward to improving how we… Read more “Improve how we improve”
A very compact and easy to follow course. Looking forward to going deeper into the Lean Six Sigma… Read more “A very compact and easy to follow”
I really enjoyed the Meeting Management Fundamentals. I got a lot out of… Read more “Thank you!”
The course is well structured. The combination of words, graphics and video helped me understand the concept and kept me… Read more “Kept me interested”
We had the opportunity to complete this in one of my classes. It will be very beneficial to have this knowledge when going out into the… Read more “Very beneficial”
Enjoyed learning about meeting… Read more “Enjoyed learning about meeting management”
I really enjoyed the Design Thinking Foundations course! The valuable examples, downloadable templates, and interactive sessions equipped me for creative problem solving. Highly recommend this course to anyone interested in understanding and improving the problem through the eyes of the… Read more “I really enjoyed the valuable examples”
Straight forward and easy to understand approach to problem solving; Practical and… Read more “Straight forward and easy to understand”
This course was amazing. It is an in-depth course that teaches sponsors what they need to know, do, look for and ask to help ensure project… Read more “This course was amazing.”
Very knowledgeable and great for teaching me how to improve my own processes in and out of work as… Read more “A fun way to learn how to improve your processes!”
I appreciated all of the graphics to explain the concepts step-by-step. Along with “jargon” for concepts, each topic was explained step-by-step in understandable layman’s… Read more “Very informational and clear step-by-step instruction”
Good introduction to… Read more “Good introduction to 5S”
I appreciate that I am able to take this right away and implement it with the handouts and tools to be successful in advocating for change. Thank you, Green… Read more “I’m here for it!”
I love how the process and concepts were represented visually with graphics and worksheets. There were multiple examples of each part of the process including the definition and real-world examples of the… Read more “Clear Learning Process Defined Visually”
Against all odds, a team of one made it! Sometimes, a true challenge turns into a valuable learning experience and a worthy contribution to your organization. Thank you Green Dot… Read more “Met the Challenge”
I really enjoyed working through the Design Thinking Foundations – concepts were easy to follow and examples and templates really added to my… Read more “Love the Course”
I think it’s a great way to help individuals and groups understand the basics of self-evaluation and… Read more “I think it’s a great skill”
This training has been very helpful for creating a structure in looking at processes within our workplace for improvement and problem solving that allows for all parties to be considered and… Read more “This training has been very helpful”
Quick basic easy to follow… Read more “Quick basic easy to follow”
Good thorough content and… Read more “Good thorough content and infographics!”
I wish I had this training at a previous… Read more “I wish I had this training earlier”
I just went through this training and immediately applied it to an interview question this week! They search committee was impressed and expressed interest in learning more. I believe it helped me to land the second-round interview! Thanks, Green… Read more “Boost in interview skills”
This is a great intro to Lean Six Sigma Yellow Belt Training! Highly… Read more “This is a great intro”
Good flow to the course. Parking Lot and WWW are crucial to successful meetings. A meeting with no action items is usually pointless and a waste of… Read more “Cheers to better meetings”
Valuable information learned that will be utilized both professionally and personally. Great content and easy to follow… Read more “Excited about my new skills”
The mix of reading and videos and interactive exercises is a great way to present this material in an online course. It helped me stay engaged. The sections are nice sized so it makes it easy to work a little, step away, and come right back to continue the… Read more “Engaging and informative”
Truly enjoyed the interactive learning process of understanding the lean six sigma… Read more “Truly enjoyed the interactive learning”
The course was straightforward and offered multiple tools and frameworks I can easily apply in my… Read more “Great framework for thinking about developing efficiency!”
This has been a very easy to understand training… Read more “Clear and Concise Course”
GreenDot’s Managing for Daily Improvement Training module is a must for all leaders, from the front lines to executive levels. In order to achieve a true culture of continuous improvement, you have to have an engaged workforce. The methodology GreenDot is teaching in Managing for Daily Improvement will help you create that engagement if taken seriously. Engaged people are happy people Happy people are productive people Happy people tend not to leave your company… Read more “Fantastic Material !”
Great teaching through online… Read more “Great teaching through online resources.”
This has been a very informative… Read more “Very informative”
Good course, great way to teach these… Read more “Good course, great way to”
It was a satisfying process to walk through the Design Thinking training! The use of examples really helped concepts stick. I also really appreciated that there were so many downloadable tools… Read more “Refreshing and helpful!”
I found the training to be extremely beneficial and easy to understand. The templates are what provide the most value. One delta I have is to provide completed examples for some of the templates. For example, when learning about the A3, it would be invaluable to see a completed version to gain better understanding of the expected presentation form and guidance on how to communicate Boxes 1 & 2 especially. Without it your flailing to understand how to best present the information. I understand that different tools can be used but seeing a completed example would help to gain a… Read more “I found the training beneficial”
This 5S training provides specific steps to organize workspaces. It also could be used at… Read more “Love 5S!”
I liked that the videos were short and that the text following them reinforced key concepts. The repetition helped the ideas… Read more “Helpful videos”
The white belt is an interesting platform and I anticipate being able to build new ways of viewing my… Read more “New Learning”
Even though I currently have Green Belt experience, I was able to pick up useful tools and other ways of thinking through this course.… Read more “Great Course, Great Content”
Useful teaching on basics of Lean Six… Read more “A useful teaching on basics”
This tremendous entry-level course laid out what future curriculum may include. 10/10 would recommend… Read more “Great orientation to Six Sigma”
I have really enjoyed learning a better way to make improvements to our office and… Read more “I have really enjoyed learning”
The A3 was key! This is now my go to tool for problem… Read more “Very helpful!”
Easy to understand, the videos are also helpful, and I enjoy the ideas being… Read more “Easy to understand, the videos”
Easy to Navigate once in but hard to get open in the… Read more “Easy to Navigate once in”
The training was easy to follow and provided great tools for helping with quality improvement… Read more “The training was easy to follow”
I found value in all of the information that was presented to me for the White Belt… Read more “White Belt Certification”
Easy to navigate, great training for improvements and communication… Read more “Easy to navigate, great training”
Great course! This prepared me to begin my Yellow Belt… Read more “Great course”