Welcome to the Green Dot Consulting Group

We empower improvement,

We help to improve processes, using Lean Six Sigma and Continuous Process Improvement, because we believe people deserve to work with good, reliable process.


We are passionate about creating processes that help organizations and their employees make an impact – going home each day knowing they made a difference.

Empowerment is essential to any transformation.

Starting point

Start where you are.

When you empower others to participate, you get an honest and accurate reflection of where you currently are. Not where you think you are. Or where you think you should be. But a real assessment of where you are and what is possible.


Change happens by the people, not to the people.

When you empower others to participate, you get more ideas than you could possibly act on. And improvement just don’t occur through projects. It begins to occur through everyday activities, as people find ways to add value in little ways, which add up to big results.

Sustainable improvement results

Sustained results.

When you empower others to participate, not only are your results better, they are sustained longer. Because the ideas behind each change came from the people who do the work, accountability to implement the ideas and sustain the ideas will be higher.

Transformation Requires New Thinking.

Never Stop Learning.

Online continuous process improvement resources, training, tools, and templates


Attend one of our multiple online courses. We are working hard to provide you with an amazing learning experience on your schedule. Be sure to check out our Online Courses in the Green Dot Academy.

In-person and virtual workshops

We’d love to nerd out with you in person. Be sure to check out our Workshops through the Green Dot Academy.


Our Resource Center is full of nerdy stuff. Equip yourself with the tools and templates you will need in order to change the world.

Join us as we host conversations about everything improvement.


Nerd out with us as we dream about making the world a better place.


Improvement Nerds Podcast

Can your improvement nerd come out to play?

We believe that working with good processes can lead to joy. Being happy at work can lead to being happy at home.


Life is short, you have to love what you do, and do what you love. Because in the end, organizations don’t change the world. People do.


This is the core tenet of our podcast, our newsletter, and everything we do.

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Check out our resource center to access our continuous process improvement tools and templates.

Let's partner to bring about radical and lasting change. Check out our game-changing continuous process improvement consulting services and solutions.

Green Dot Continuous Porcess Improvement Consulting Services and Solutions

We hope you like to read about continuous process improvement. Because we love to write about it.

What our customer’s are saying…

Mr. Thomas West is one of the top professionals in Six Sigma/Lean worldwide. He led me through some Black Belt projects and he was my mentor during my preparation for MBB. He has a wide knowledge and experience in several areas of Six Sigma (PESTEL, SWOT, Strategic Deployment Goals, Business Systems and Process Management, Lean, DMAIC, ….). He is one of the best Six Sigma/Lean consultants/trainers who can guide and support professionals for all the levels of Six Sigma.

Husain Al-Omani

Tom and the Green Dot team are amazing. They worked with our team to do yellow belt training as well as facilitated multiple change management and process improvement sessions. They are thoughtful, wise and forced us all to think differently. They are and will be a long-term part of our continued growth and improvement teams!

Nick Smarrelli
GadellNet Consulting Services

Tom and I have crossed paths in our professional careers many times over the years, but this last year marks a first for us. I brought in him to help a client address Category Six of the Baldrige Framework related to process improvement. He partnered with my client, taught Lean and graduated over ten teams as a Yellow Belt cohort group with tangible and measurable results. This feat was celebrated this last week by the client organization with presentations by each team to senior leadership, Tom and myself. Any consultant knows it is a risk to bring in another consultant and trust them with your customer. Tom is trusted by me, he partnered with me every step of the way and was extremely professional with my client. My client loves him so much we are starting a new cohort early in 2021. I highly recommend Tom as a professional and dependable partner! Denise Shields, President of Shields Resource Group

Denise Shields
Shields Resource Group

This course and all of the tools are really helpful and will be utilized as I work on future improvement projects.

Kerri Novak

As someone who is in a TON of meetings, I’m hoping everyone on my team will adopt these practices so that our time is used more efficiently.

Kate Hurst
Pension Fund of the Christian Church

I worked with Tom West and Green Dot at Hill Physicians in San Ramon, CA. We were in the process of revamping our informatics support model. This involved a refocus from pure education of providers and staff to one of change management. Tom was able to see my vision and tailored a plan to implement a Lean/ Six Sigma training and adoption plan for staff. Employees were trained and certified as yellow belts and we set up a program of mentorship with the goal of growing them into green and black belts. The projects that the new yellow belts were charged with were immediately impactful and help to solidify a culture of change.
Tom is a pleasure to work with and staff felt at ease with his style. He is a dedicated professional who is passionate about his work and has strong beliefs about improving healthcare. I have worked with Tom on many initiatives over the years and will not hesitate to do so again when the need arises.

Jeff Goggans

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