Empowerment is essential to any transformation.
Start where you are.
When you empower others to participate, you get an honest and accurate reflection of where you currently are. Not where you think you are. Or where you think you should be. But a real assessment of where you are and what is possible.
Change happens by the people, not to the people.
When you empower others to participate, you get more ideas than you could possibly act on. And improvement just don’t occur through projects. It begins to occur through everyday activities, as people find ways to add value in little ways, which add up to big results.
When you empower others to participate, not only are your results better, they are sustained longer. Because the ideas behind each change came from the people who do the work, accountability to implement the ideas and sustain the ideas will be higher.
Support in designing and deploying your organization’s strategy.
Service offerings include:
Provide work-class professional training, certification, and learning experiences.
Certification offerings include:
Deploy a structured framework for organizing, prioritizing, and executing projects.
Service offerings include:
We help to improve processes, using Lean Six Sigma and Continuous Process Improvement, because we believe people deserve to work with good, reliable process.
We are passionate about creating processes that help organizations and their employees make an impact – going home each day knowing they made a difference.
For a list of the services that the Green Dot Group provides, please reference the attached Service Offerings List.
Transformation Requires New Thinking.
Never Stop Learning.
We believe that working with good processes can lead to joy. Being happy at work can lead to being happy at home.
Life is short, you have to love what you do, and do what you love. Because in the end, organizations don’t change the world. People do.
This is the core tenet of our podcast, our newsletter, and everything we do.
What our customer’s are saying…
I really enjoyed this course! The content and delivery are great, but it also reminded me about the importance of the voice of the customer. How many times do we make assumptions about what solutions our customers want without seeking more information about their experiences and what they need? This course breaks it all down- the why, who, what, and how. You’ll see lots of pro tips related to assembling a team, best practices for each step in the process, and pitfalls to avoid. Descriptions and examples of how to use the tools, as well as downloadable templates help participants… Read more “Looking for a way to include the voice of the customer in your next project? This Design Thinking course has everything you need!”
I learned new ways to not only approach problem solving, but to approach problem finding. I believe with continued training and mentorship I can grow in my ability to lead projects and to bring forth problems that may not be easily noticeable. I honestly came into Yellow Belt training not wanting to participate because of my full schedule, but I think that I can apply some of these skills to managing my weekly/monthly to do list also. This will allow me to engage in projects more… Read more “Paint The Town Yellow!”
The process of yellow belt training has changed the way that I approach issues. It has helped me reframe my processes from a “do it now, get it done” process to utilizing the processes laid out in this course. It has also helped me better communicate with my staff and our… Read more “Improved Thinking and Communication”
This course was such an incredibly rewarding experience. The well-structured platform and comprehensive course material made it easy to learn at my own pace while ensuring a thorough understanding of each concept. Collaborative opportunities with fellow participants and prompt support from facilitators created a sense of community and guidance. Equipped with a solid foundation in Six Sigma, I am now equipped with invaluable knowledge and skills for personal and professional growth. I highly recommend this course to anyone seeking to enhance their understanding of process improvement and quality… Read more “Setting the Pace and Reducing the Waste!”
Very similar to the training I got through school, but definitely presented in a way that is easier to understand. Learned that a semester-long course could pretty much be summed up in this 1 hour… Read more “Better than the training I got in school”
Thanks so much for such a helpful course. I enjoyed the content and implementing what we learned into our real-life work settings. These topics are not something we learn in school so I’m grateful that my workplace offered this important training. I look forward to using what I learned and making it stick to more aspects of my… Read more “A Training That Sticks”
The intensive Design Thinking sprint was fantastic! Tom was great at walking us through the steps and educating the Dana-Farber team about design thinking. It was also meaningful to work together towards the common goal of better educating and distributing Dana-Farber resources to… Read more “Design Thinking Course Review”
Previously, my place of empolyment supported the educational program on Lean Six Sigma. I have obtained a yellow belt but no longer had the hard copies of these documents. I naturally think about improving processes, projects, etc. but having this refresher course was beneficial to remind me of the tools and resources that are available to me. Thank… Read more “Always a good time to refresh on six sigma”
Great teaching through online… Read more “Great teaching through online resources.”
Straight forward and easy to understand approach to problem solving; Practical and… Read more “Straight forward and easy to understand”
Truly enjoyed the interactive learning process of understanding the lean six sigma… Read more “Truly enjoyed the interactive learning”
The mix of reading and videos and interactive exercises is a great way to present this material in an online course. It helped me stay engaged. The sections are nice sized so it makes it easy to work a little, step away, and come right back to continue the… Read more “Engaging and informative”
Mr. Thomas West is one of the top professionals in Six Sigma/Lean worldwide. He led me through some Black Belt projects and he was my mentor during my preparation for MBB. He has a wide knowledge and experience in several areas of Six Sigma (PESTEL, SWOT, Strategic Deployment Goals, Business Systems and Process Management, Lean, DMAIC, ….). He is one of the best Six Sigma/Lean consultants/trainers who can guide and support professionals for all the levels of Six… Read more “Helped me prepare for my MBB”
Very knowledgeable and great for teaching me how to improve my own processes in and out of work as… Read more “A fun way to learn how to improve your processes!”
I love how the process and concepts were represented visually with graphics and worksheets. There were multiple examples of each part of the process including the definition and real-world examples of the… Read more “Clear Learning Process Defined Visually”
The course was straightforward and offered multiple tools and frameworks I can easily apply in my… Read more “Great framework for thinking about developing efficiency!”
This course was very easy to follow and quickly identifies entry level Six Sigma concepts. This course builds great foundation to build upon as someone progresses through the… Read more “An easy to understand approach to Six Sigma Basics”
I see how this can create a more efficient and free-flowing work environment in order to promote success and meet… Read more “Create a free-flowing work environment”
As I completed the final module and reflected, I realized that this course reminded me of tools and approaches to problems that add empathy and creativity to my process improvement background and approaches. This therefore will increase my toolbox when working with different people and initiatives at my organization. Having both an online e-learning ability and then an in person learning/application, truly allows for an all-encompassing learning… Read more “An all-encompassing learning experience!”
Tom and the Green Dot team are amazing. They worked with our team to do yellow belt training as well as facilitated multiple change management and process improvement sessions. They are thoughtful, wise and forced us all to think differently. They are and will be a long-term part of our continued growth and improvement… Read more “Integral part of the team”
Lots of useful content, but a lot to absorb; Think this works best when you have a project in mind to apply the principles to in your head as you review the entire… Read more “Allow yourself time to absorb this material”
Mr. West spearheaded quality improvement training for our leadership team and members of our quality council. The focus of the training was to help our leaders and caregivers evaluate and improve organizational processes to create a world-class patient experience, increase process reliability, and enhance workforce satisfaction. Learners enrolled in the course discovered new ways to approach problem-solving and the mindset to make and lead change. The partnership was a success, with learners commencing from the 2021 cohort. To assist in our relentless pursuit of excellence, Mr. West will facilitate a second cohort Yellow Belt Training to evaluate, prioritize, and execute… Read more “Spearheaded Quality Improvement Program”
I really enjoyed the Design Thinking Foundations course! The valuable examples, downloadable templates, and interactive sessions equipped me for creative problem solving. Highly recommend this course to anyone interested in understanding and improving the problem through the eyes of the… Read more “I really enjoyed the valuable examples”
I really liked the course and how each training section would roll right into the next. In my opinion, this made it easier to digest. I also really enjoyed the fact that there is downloadable content to be used as a resource when needed in the… Read more “This is the way”
I just went through this training and immediately applied it to an interview question this week! They search committee was impressed and expressed interest in learning more. I believe it helped me to land the second-round interview! Thanks, Green… Read more “Boost in interview skills”
Enjoyed learning about meeting… Read more “Enjoyed learning about meeting management”
This training was helpful, organized, and… Read more “This training was helpful and well-organized”
GreenDot’s Managing for Daily Improvement Training module is a must for all leaders, from the front lines to executive levels. In order to achieve a true culture of continuous improvement, you have to have an engaged workforce. The methodology GreenDot is teaching in Managing for Daily Improvement will help you create that engagement if taken seriously. Engaged people are happy people Happy people are productive people Happy people tend not to leave your company… Read more “Fantastic Material !”
I have enjoyed learning new ways to address ways to improve my teams workflows. It is not all technical information, there are also get activities you can do with your team that speak for themselves on why taking steps to improve workflow is… Read more “Gave me great ideas to help motivative my team”
Infographics do well with… Read more “Infographics do well with summarizing!”
I enjoyed this course along with several others. While going through this course I kept thinking “in what way at my current job could this be implemented”. Would be great to walk through something like this in person while learning or after learning the… Read more “Design for the win!”
I found the training to be extremely beneficial and easy to understand. The templates are what provide the most value. One delta I have is to provide completed examples for some of the templates. For example, when learning about the A3, it would be invaluable to see a completed version to gain better understanding of the expected presentation form and guidance on how to communicate Boxes 1 & 2 especially. Without it your flailing to understand how to best present the information. I understand that different tools can be used but seeing a completed example would help to gain a… Read more “I found the training beneficial”
I have previously taken a yellow belt Lean Six Sigma course but it has been roughly ten years ago and I no longer had the materials to guide me. This course was wonderful at freely sharing easy to understand resources and education on Six… Read more “Easy to use resources”
Tom and I have crossed paths in our professional careers many times over the years, but this last year marks a first for us. I brought in him to help a client address Category Six of the Baldrige Framework related to process improvement. He partnered with my client, taught Lean and graduated over ten teams as a Yellow Belt cohort group with tangible and measurable results. This feat was celebrated this last week by the client organization with presentations by each team to senior leadership, Tom and myself. Any consultant knows it is a risk to bring in another consultant… Read more “Great collaborator”
I enjoyed learning about the waste acronym and how the Six Sigma belts are representation of growth and the beauty in the process of growing. The White Belt training was informative and to be honest I was a little hesitant because I am a hands on learner , but this was… Read more “I enjoyed learning about the”
Organizational change is challenging, but when you are able to get team members to agree on a common set of principles to drive change, while thinking systemically about how change impacts the org as a whole, the process gets easier. Grateful our team is taking on this collective learning. We are already seeing the… Read more “Change is hard. Green Dot makes it easier.”
I worked with Tom West and Green Dot at Hill Physicians in San Ramon, CA. We were in the process of revamping our informatics support model. This involved a refocus from pure education of providers and staff to one of change management. Tom was able to see my vision and tailored a plan to implement a Lean/ Six Sigma training and adoption plan for staff. Employees were trained and certified as yellow belts and we set up a program of mentorship with the goal of growing them into green and black belts. The projects that the new yellow belts were… Read more “Tailored training plan”
So far, I have really enjoyed the prereq training. This training has increased my excitement for the upcoming course as I feel that I have already gained new knowledge on items that I would like to implement in my meeting… Read more “Thank you GreenDot”
I appreciated all of the graphics to explain the concepts step-by-step. Along with “jargon” for concepts, each topic was explained step-by-step in understandable layman’s… Read more “Very informational and clear step-by-step instruction”
As an occupational therapy student, it was interesting to think about the ways in which I could apply this white belt training in future workplaces/community sites. I appreciated the diversity of information presentation (written out, visual diagrams/figures/flowcharts, and videos) to help cater towards all different learning styles. I think it is a well-thought out training with lots of different… Read more “As an occupational therapy student,”
I found this course overview very helpful in defining the path to take for problem solving and project management. I was able to pull various charts and information sheets to save and utilize for upcoming projects and problem solving in my… Read more “Intro to Project Sponsorhip”
This training has been very helpful for creating a structure in looking at processes within our workplace for improvement and problem solving that allows for all parties to be considered and… Read more “This training has been very helpful”
Good thorough content and… Read more “Good thorough content and infographics!”
It exposed some weaknesses in our system that prior to this course I would not have thought of changing. Specific examples that I feel need focused on is computer organization, sorting unneeded items, and labeling drawers for easy… Read more “Already seeing improvement opportunities”
Key concepts explained… Read more “Identifying The Problem Is Key To Fixing The Problem”
Clear and easy processes and… Read more “Clear and easy processes and documents”
The course helped emphasize the importance of effective solution design. I found this course to be particularly helpful in structuring the thought process around how to create a solution that meets customers needs. In some cases, it can be easy to rush through the solution phase, and I think that the focus on factors that should be considered prior to selecting and implementing an appropriate solution were… Read more “The course helped emphasize the importance of empathy”
The content delivery supports various types of learning. I enjoyed applying the information by matching real-life examples to the… Read more “The content delivery supports various learning styles.”
Throughout my yellow belt training I found that many of the tools were familiar due to using them in past project, yet a full understand of each tool or the big picture was never developed. Due to my training with the Green Dot Group, I now understand how each tools connects to eliminating waste in our processes and creating value with each… Read more “Closing the Gap”
This training was very eye-opening in terms of making processes, and more specifically, changes more efficiently. I’m glad we had the opportunity to learn how to reduce waste and map out projects in a efficient… Read more “This training was very eye-opening”
I’ve learned about many of these tools individually but never in a formal setting that bridged each step of the Change Management Process together. I feel like I have life-long tools to help me taken on change and sustain the change efforts until change is needed… Read more “Watch Out World, Here Comes Change”
Very informative information provided in a format you can learn through modules and videos! The acronyms for waste are very… Read more “Very informative information provided in”